Customer Services

3 weeks ago


Bishop's Stortford, United Kingdom Newman Office Personnel Full time

**Customer Services**

**The Role**
- Manage customer accounts
- Allocating accounts for referral process
- Maintain communication logs
- Assist in others areas such as marketing plans and activities
- Organise workflow to resolve issues as a priority
- Able to multi task whilst providing professional customer support and service
- Taking new customer enquires
- Responding to new queries and ongoing queries

**About You**
- Essential experience and ability to provide an excellent level of customer support
- Be adept with MS Word and Excel and ideally a CRM system
- Able to multi task and work to deadlines and a team player

**Salary**: £24,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Bishop's Stortford, Hertfordshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: One location

Reference ID: NP4280


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