Customer Service Administrator

2 months ago


Bishop's Stortford, United Kingdom Newman Office Personnel Full time

One of our great clients based in Bishop’s Stortford is looking for a Customer Service Advisor to join their team
- **Responsibilities**:

- Ensure all customer queries are dealt with in a timely manner
- Ensuring all customer enquiries are responded to
- Log customer complaints and resolve where possible
- Dealing with incoming enquiries on products
- Direct requests and unresolved issues to correct team
- Manage customer accounts
- Keep records of customer interactions and transactions
- Manage general administration
- Liaising between internal teams

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.

**Salary**: £21,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bishop's Stortford: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: NP4302



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