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Sales and Customer Service Administrator

4 months ago

Bishop's Stortford, United Kingdom HEAT OUTDOORS LIMITED Full time

Heat Outdoors and Handy Dryers are looking for an enthusiastic, well spoken and dedicated Sales/Customer Service administrator to join our small hard-working team.

As a Sales Administrator, you will work closely alongside our customers with the accounts and warehouse teams to provide a customer centric, end-to-end service, second to none.

Daily responsibilities could include:

- Raising and processing sales purchase orders.
- Creating customer quotations and pro forma invoices.
- Liaising with our onsite warehouse management team to ensure accuracy.
- Ensuring goods are received by customers within agreed time frames.
The successful Sales Administrator will need to have excellent communication skills both verbal and written, and thrive on delivering a first-class customer experience. You will be confident taking ownership when handling customer complaints, as well as maximisingsales opportunities. You will need to have previous administration experience, and be quite IT savvy (ideally having a good exposure to Microsoft packages).

Due to the head office location in Bishop’s Stortford, applicants will need to drive and have access to their own vehicle.

Hours of work are 9am
- 5.30pm based at our head office in Bishops Stortford, and we are offering a competitive salary between £23,000 - £27,000. This is a full time office based role, with free parking available site.