Receptionist
3 days ago
We have a vacancy for an enthusiastic and experienced Receptionist to join our busy, friendly GP Practice based in Basildon.
Hours are between 7.45 to 18.30 Monday to Friday, wages to be discussed according to experience.
In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
**The main responsibilities of the role include**:
Greeting and directing all patients.
Making appointments and giving out appointment cards, where required.
Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
Dealing with requests for information, and managing problems and complaints.
Advising patients of Practice procedures.
Registering new patients.
Answer the telephone promptly.
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community.
The applicant must be flexible and able to cover at short notice, typing skills are desirable with excellent communication and people skills and a pleasant demeanour.
This is a varied role that will include the day to day operations of the business and overseeing the Reception and Admin Team.
Ideally previous medical / healthcare receptionist experience
You will have excellent communication skills with a clear and polite telephone manner.
You will work in a polite, confidential and discreet manner, respecting patients at all times.
You will have experience of working with the general public, being sensitive and empathic in distressing situations.
You will be confident to work as part of a team and be able to think on your feet independently.
Strong IT and administration skills
Recruitment to this role is conditional on the applicant having received two doses of the COVID-19 vaccination or being able to demonstrate clinical exemption. If you would like further details on the new rules around mandatory vaccinations, please get in touch.
For further information please contact Sandra Laver
Disclosure and Barring Service Check
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