Receptionist / Administrator (Part Time)

3 days ago


Basildon, United Kingdom Primary Care Careers Full time

Matching Green Surgery is looking for a Part-time receptionist / admin to join our busy team, 16-20 hrs per week Monday to Friday

This is a part-time post involving both reception work and administration, with a combination of morning and afternoon shifts.

You must be able to work flexibly in a team of receptionists on a rota basis to cover Surgery opening hours. Also when required, to provide additional hours for holiday and sickness cover.

Responsibilities include:

- Answering telephone queries
- Booking Appointments to help patients to access the right services
- ensure that appointment bookings are well-managed
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Dealing with requests for information and advising patients of Practice procedures.
- Registering new patients.
- Processing patient correspondence (postal and electronic) on to clinical system to keep patient records accurate and up-to date
- Undertaking a variety of administrative duties including typing and sending patient referrals to assist the smooth running of the practice



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