Customer Experience Specialist

6 months ago


Blackpool, United Kingdom Cox Motor Group Full time

**Customer Experience Specialist - £32,000 + OTE, Full-Time**

If you are confident, courteous, considerate, highly organised and revel in success..then we want to talk to you. Great customer service is what we are all about. Can you help us deliver it?

We are not shy to admit that the motor trade has changed over recent years. And so has our customer’s expectations and ours too.

We want bright, enthusiastic people that are a joy to be around. Someone that is always thinking ahead to how they can make a difference to someone’s day, exceeding all expectations and to deliver 100% of what they promise. An experience customers will want to shout about.

You will no doubt be passionate about motorcycles. We want you to make our customers passionate about our motorcycles too. You’ll need a full motorcycle licence as we want you to be able to talk from experience about our products and potentially specialise in areas where product knowledge will be key.

We’ll give you the chance to attend Product Familiarisation Seminars on new models as well as the opportunity to get involved in rideouts, quiz nights, BSB weekends and more that help bring more custom to our doors.

The highlights:

- Good basic salary (dependent on experience) with uncapped earning potential
- 23 days holiday plus bank holidays, increasing by one day every 5 years
- Company pension after 3 months
- Uniform provided
- Car benefit scheme available after 6 months if criteria met
- On and off-site ongoing training and development provided

**Salary**: From £32,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- customer service: 1 year (preferred)
- motorcycle: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Full Clean Driving Licence (preferred)
- Motorcycle licence (preferred)

Ability to Commute:

- Blackpool (preferred)

Ability to Relocate:

- Blackpool: Relocate before starting work (preferred)

Work Location: In person



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