Patient Experience Specialist
17 hours ago
Join our team as a Patient Experience Specialist at Synergy Dental Clinic Ltd in Blackpool
The Role:
We are looking for a skilled specialist who can ensure a smooth patient experience by managing front desk activities, including:
- Maintaining positive relationships with patients and their families
- Coordinating dentist diaries effectively
- Responding to phone calls in a timely manner
- Processing payments accurately
- Cashing up at the end of shifts efficiently
- Maintaining a clean and organized workspace
- Collecting valuable patient feedback
- Completing recall appointments and incomplete treatments
- Collaborating with our nursing team through clear communication
- Adhering to all practice policies
Salary Range:
£30,000 - £37,500 per year (based on 24 hours/week)
Benefits:
- Competitive salary package
- Opportunities for professional development
- Collaborative and supportive work environment
- Generous benefits package, including long-term job security and loyalty rewards
Job Details:
Flexible scheduling available. Part-time position. Hourly rate: £11.50-£13.75. 24 hours/week expected. Bonus scheme included. Schedule: 8 hour shift. Work location: In-person.
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