Patient Experience Specialist

17 hours ago


Blackpool, Blackpool, United Kingdom Synergy Dental Clinic Ltd Full time

Join our team as a Patient Experience Specialist at Synergy Dental Clinic Ltd in Blackpool

The Role:

We are looking for a skilled specialist who can ensure a smooth patient experience by managing front desk activities, including:

  1. Maintaining positive relationships with patients and their families
  2. Coordinating dentist diaries effectively
  3. Responding to phone calls in a timely manner
  4. Processing payments accurately
  5. Cashing up at the end of shifts efficiently
  6. Maintaining a clean and organized workspace
  7. Collecting valuable patient feedback
  8. Completing recall appointments and incomplete treatments
  9. Collaborating with our nursing team through clear communication
  10. Adhering to all practice policies

Salary Range:

£30,000 - £37,500 per year (based on 24 hours/week)

Benefits:

  • Competitive salary package
  • Opportunities for professional development
  • Collaborative and supportive work environment
  • Generous benefits package, including long-term job security and loyalty rewards

Job Details:

Flexible scheduling available. Part-time position. Hourly rate: £11.50-£13.75. 24 hours/week expected. Bonus scheme included. Schedule: 8 hour shift. Work location: In-person.



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