Customer Experience Representative
6 hours ago
We are a leading retailer of new and used vehicles, with a strong presence in the UK market.
Job OverviewWe are currently seeking a skilled Service Advisor to join our team at our Vauxhall branch in Blackpool. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience when purchasing or servicing their vehicles.
ResponsibilitiesThe successful candidate will be responsible for:
- Providing detailed information about our vehicles, including features, benefits, and pricing.
- Assisting customers with the vehicle purchasing process, including answering questions and addressing concerns.
- Ensuring that all sales transactions are processed accurately and efficiently.
- Maintaining a thorough knowledge of our products and services, including our latest models and promotions.
To be considered for this role, you will need:
- A minimum of 1-2 years of experience in a similar role within the automotive industry.
- Excellent communication and interpersonal skills.
- A proven track record of meeting or exceeding sales targets.
- A strong knowledge of the vehicles we sell, including their features, benefits, and pricing.
As a valued member of our team, you can expect a range of benefits, including:
- An estimated salary of £25,000 - £35,000 per annum, based on experience.
- 33 days' holiday allowance, plus bank holidays.
- Generous retail discounts on our vehicles and services.
- Private healthcare and simplyhealth, providing access to a GP 24/7 and money back on medical and dental treatments.
- A pension scheme, with contributions from both you and the company.
- Maternity and paternity packages, supporting you through life's biggest moments.
- Ongoing training and development opportunities, helping you to achieve your career goals.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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