Customer Service Representative

2 days ago


Blackpool, Blackpool, United Kingdom Tesco Full time
About the Role

This role is perfect for individuals who enjoy interacting with customers and providing excellent service. As a Customer Delivery Driver, you will be responsible for delivering customer shopping trips in a timely and efficient manner.

Key Responsibilities:
  • Deliver customer shopping trips in a timely and efficient manner.
  • Communicate with customers regarding any changes to their orders.
  • Ensure the van and trays are clean and tidy.
  • Load the van as required.
  • Provide excellent customer service and resolve any issues that may arise.

Requirements:
  • A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.

What's in it for you:
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.

About Tesco:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. Please note: Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leaver's age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. For more information about us please visit www.tescoplc.com

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