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Customer Service Representative

1 month ago


Blackpool, Blackpool, United Kingdom Yorkshire Building Society Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? As a Customer Service Representative at Yorkshire Building Society, you'll play a vital role in supporting our members and helping them achieve their financial goals.

About the Role

We're looking for a talented individual who can provide top-notch support to our members, whether it's in-branch, over the phone, or online. As a Customer Service Representative, you'll be the face of our organization, and your exceptional communication skills will be key to building strong relationships with our members.

Key Responsibilities

  • Provide exceptional customer service to our members, responding to their queries and concerns in a timely and professional manner.
  • Work closely with our members to understand their financial needs and provide tailored solutions to help them achieve their goals.
  • Collaborate with our team to ensure seamless service delivery and continuous improvement.

About You

We're looking for someone who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to work in a fast-paced environment. If you're a team player who is committed to providing outstanding service, we'd love to hear from you.

About Us

At Yorkshire Building Society, we're proud to be a member-owned organization that puts our members at the heart of everything we do. We're committed to providing exceptional service and support to our members, and we're looking for talented individuals like you to join our team.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow in your career.
  • A collaborative and supportive work environment.

Ready to Apply?

If you're passionate about delivering exceptional customer experiences and want to join a dynamic team, please apply now.