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Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Blackpool Westcliffe Dr Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Participate in visual merchandising and stock management activities, maintaining a visually appealing store display.
- Contribute to team goals and objectives, supporting the achievement of sales targets and customer satisfaction.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, promoting diversity and equality.
- Opportunities for career progression and professional development.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Ability to work flexibly, including weekends and bank holidays.
- Basic math skills and accuracy when handling customer transactions.
Benefits
- 20 days annual leave, rising to 22 days after 12 months service.
- Access to a range of employee benefits, including discounts and rewards.
- Opportunities for career progression and professional development.
