Receptionist / Administrator

7 months ago


Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

This opportunity is for a dynamic, enthusiastic individual to join the NIHR Clinical Research Facility (CRF) at the Southampton University Hospitals NHS Trust. This role involves working, Tuesday and Wednesday, 8am to 4pm.

The applicant will be a key member of the reception and administration team who will be kept very busy. Previous admin experience in a busy working environment is desirable, as is a willingness to learn, and willingness to help in all admin and reception areas.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

WHAT WE ARE LOOKING FOR

We are looking for a team player with good communication and organisational skills, who is flexible in their approach to work and ideally has previous working experience of computer systems.

The post holder will need to work independently in a diverse and interesting environment, using their initiative to prioritise workload, multi-task, and maintain confidentiality.

WHAT YOU WILL DO

Provide reception services as required, ensure that departmental telephone calls are answered in accordance with Trust policy. Courteously and efficiently dealing with these enquiries in a timely and efficient way referring as appropriate.

To provide clerical/administrative support including data input, assisting with photocopying, filing, typing, preparing and retrieving files and distribution of mail.

Proficiently use all electronic systems required for the role, this includes Microsoft Word, Excel, PowerPoint and Teams. Undertake training as required if new technology / systems are introduced, to ensure competencies are maintained and efficiencies of the administrative processes are maximised.

Ensure that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.



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