Receptionist

5 months ago


Southampton, United Kingdom Get Staff Full time

**Receptionist - Southampton - £24,000 - £25,000 per annum**

**Receptionist Package Overview**:

- £24,000 - £25,000 per annum
- Permanent
- Southampton
- Hybrid working available once fully trained
- Monday - Friday (NO Weekends)
- Excellent Progression and Training Opportunities

**Company Overview - Receptionist**

Our client is a leading specialist insurance broker who is passionate about delivering the best solutions to their customers.

They are currently seeking a professional and confident Receptionist to join them on a permanent basis.

You will be part of a strong and dedicated team who all understand the importance of working together to ensure a high level of service is delivered. You will be given support, training and a realistic workload to help ensure you achieve job satisfaction.

**Receptionist Role and Responsibilities**:

- Handle incoming calls, providing a prompt, accurate, and courteous service.
- Provide information, address enquiries, and direct requests to the appropriate staff member.
- Proactively follow up on outstanding quotes.
- Accurately document all interactions. Maintain up-to-date records in the company’s database, ensuring the confidentiality and security of client information.
- Escalate complex issues to the appropriate member of staff when needed.
- Send out documents.
- Chase outstanding payments.

**Receptionist** **Skills and Experience**:

- Strong communication and interpersonal skills.
- Previous experience in customer service or a related field is preferred.
- Confident telephone manner - active listening skills are a must and with the ability to control the call in a professionally assertive manner.

**DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW**

Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

Admin, Administration, Administrative, Microsoft Office, Google Suite, Data Entry, Meeting Minutes, Calendar Management, Diary Management, Verbal Communication, Written Communication, Microsoft Excel, Microsoft Outlook, Database Management, CRM, Expense Report, Quickbooks, Office coordination, Problem-Solving, Receipt Management, Phone etiquette, Answering Phones, Call Transferring, Filing, Social Media, Social Media, Switchboard, Word Processing, Data Entry, Customer Service, Call Centre, Call Center, Telesales, Call Handling, Call Handler, Customer Care, Customer Support, Client Service, Help Desk Representative, Receptionist, Telephone Support, Contact Centre, Contact Center, Inbound Calls, Incoming Calls

**Job Type**: Permanent

**Salary**: £24,000.00-£25,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: In person


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