Customer Service Administrator
4 months ago
**About us**
We are an innovative online organic skincare company.
Our work environment includes:
- Growth opportunities
- Regular social events
- Relaxed atmosphere
- Flexible working hours
This is a very interesting and varied position, and would be perfect for those with a passion for cosmetics.
You will be liaising with customers and suppliers to help deliver the best service. You will have the freedom to manage your own day - no micro-managing in this role. You will need a meticulous attention to detail, to make sure our website descriptions and documents are correct, down to the last detail.
We are looking for someone ambitious and tenacious, who would consider growing into a leadership position within the company. So this really is a fabulous opportunity, for the right person.
**Responsibilities**:
- Key customer service role.
- Perform admin work as required.
Key experience/skills:
- A proven record of engaging with customers and delivering excellent customer service.
- Passion and enthusiasm for being a part of and developing our brand.
- Great organisational and problem-solving skills.
- I.T Proficient
- Good with people
**Benefits**:
- Flexible working hours
- A varied job - no two days the same
- 28 days' holiday (including bank holidays), rising to 33 days off after 5 years of service... PLUS never work on Christmas Eve or New Years Eve
- Free onsite parking
- To be at the forefront of a rapidly expanding company
- A generous employee discount, and free gorgeous skincare samples regularly
Hours of work:
Your usual hours will be 8.30am to 5pm, Monday to Friday, with half an hour for lunch. (40 hours a week).
**Salary**: £21,775.00-£22,575.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- poole: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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