HR Business Improvement Adviser

3 weeks ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

Do you have experience of process change and looking for a challenging and varied role where you can really have an impact on the business?

Do you want a dynamic role that will offer you a different challenge every day?

If so, then this could be the role for you.

To enable us to deliver our objectives, we have an exciting and challenging opportunity in the HRSS Business Improvement team.

The Business Improvement Advisor is a key position in the delivery of change programmes within the department along with process development. This role has a strong emphasis on continuous improvement, looking for new and improved ways of providing quality service to our customers and the NHSBSA. Stakeholder management and engagement is a key element of this role, as is a problem-solving mindset.

This role can touch on all aspects of the departments service delivery and allows for an individual to positively influence improvements in all aspects of the business from the roll-out of new systems, to process review and redesign.

What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts
- Supporting the end to end delivery of the service and ensure improvements and change programmes are on time
- Supporting end to end planning and implementation of change programmes
- Liaising with clients and colleagues, internally and externally across HR Shared Services, to implement service improvements and process changes.
- Work in partnership with internal teams and suppliers to deliver change.
- Support and contribute to the development of communication strategies in order to ensure effective and timely communication with all staff and relevant customers.
- Prepare user guidance documents, briefings and process flows to support the implementation of improvements and process change.
- Ensure that the benefits of the change activities are identified, measured and owned in order to realise the business benefits.
- Prepare monthly highlight reports defining progress, problems and solutions for the HR Shared Services Operational Management Team and Business Development Lead.
- Work to develop efficient methods for improving the process and delivery of change in HR Shared Services, whilst reviewing and initiating extra activities wherever gaps are identified with an aim to improve our services and systems.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS

**In this role you are accountable for**:
1. Leading on the end-to-end design and delivery of change processes, improvement plans which support the goals of HR Shared Services

2. Leading the management and execution of complex change programmes and implementation of new systems using recognised project management techniques ensuring that the benefits of the change activities are identified, measured, and owned in order to realise the business benefits

3. Providing technical expertise and knowledge to identify and recommend changes, highlighting risks to HR Shared Services, facilitating informed decision making by senior managers and contribute to developing end to end planning and execution of change programmes. whilst ensuring all changes are made in compliance with client’s policies and procedures

4. Develop, manage and maintain effective relationships with key internal and external stakeholders to promote and support required culture change to implement projects, service improvements and process changes

5. Prepare and present regular highlight reports defining project progress, risks and solutions for discussion with HR Shared Services Operational Management Team and the Senior Service Delivery Managers

6. Develop and implement communication strategies to work effectively and collaboratively with colleagues, including senior managers, across the business to ensure that service, policy, and process changes are informed by customer and bu

  • HR Business Improvement Adviser

    15 hours ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    In this role, you are accountable for 1. Leading on the end-to-end design and delivery of change processes, improvement plans which support the goals of HR Shared Services by use of initiative, knowledge, and judgement to analyse problems with a view towards identifying and recommending creative solutions for operational efficiency. 2. Leading the management...

  • Head of HR and HR Business Partnering

    1 week ago

    Newcastle upon Tyne, United Kingdom Michelle Simpson HR Recruitment Ltd Full time

    Our client is a hugely successful, complex organisation with headquarters in Newcastle upon Tyne. A market leader in their field, the business has an exciting vision and strategy for growth and continues to expand its operations nationwide. To support this continued success and growth, an excellent opportunity has arisen for the appointment of an experienced...

  • National HR Adviser

    1 month ago

    Newcastle upon Tyne, United Kingdom Technology Pages Ltd TA Career Poster Full time

    National HR AdviserSalary:£32kHours:Part Time 25-30 hoursWe are expanding our HR operational support to SMEs and have an exciting opportunity to take on another member for our team to enable us to offer both expert advice and comprehensive support to our valued clients.We are a professional and high-quality human resources consultancy that provides...

  • HR & Payroll Coordinator

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Sarah McKenna HR Recruitment Full time

    Sarah McKenna HR Recruitment are delighted to be recruiting an HR & Payroll Coordinator for a 15-month fixed-term contract, covering maternity leave. This presents an exceptional opportunity for an experienced HR/Payroll Coordinator to join our client's dynamic team at their busy and vibrant head office on Newcastle Quayside. As an integral part of the...

  • Human Resources Business Partner

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Stangate HR Full time

    HR Business Partner - Talent Management & Engagement HR job titles certainly don’t fit the expression: ‘it does what it says on the tin.’ So, to be clear this is a HRBP role with the focus on Talent Management, Engagement, career pathways. With a workforce shy of 2000 across 90 sites across the UK, they are the UK’s largest leisure experience...

  • HR Advisor

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Public Sector Resourcing Full time

    As HR Advisor this role will provide an advisory service to all HRSS customers on a range of people matters, enabling the business to achieve its strategy through its people. The post holder will be solution focused, pro-active and take an evidence-based approach, providing advice on aspects including recruitment, discipline, grievance, change management...

  • HR Advisor

    1 month ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Are you passionate about people performance? Do you thrive with engaging and rewarding challenges? If so, we have an exciting opportunity for you! As an HR Advisor, you will play a crucial role in providing advisory services on various people matters as part of the HR Shared Services (HRSS) team. Your expertise and guidance will enable businesses to align...

  • HR Manager

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Air Products UKI Full time

    UK HR Manager / HRBP #flexibleworking #hybridworking # humanresources #hrgeneralist The Dual Brands UK HR Manager is a HR generalist and people partnering role supporting our Gas Direct England, Gas Direct Cymru and Scottish Industrial Gases sites across the UK (approx. This is the perfect opportunity for a motivated and experienced individual, looking to...

  • HR Manager

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Air Products UKI Full time

    UK HR Manager / HRBP #flexibleworking #hybridworking # humanresources #hrgeneralist The Dual Brands UK HR Manager is a HR generalist and people partnering role supporting our Gas Direct England, Gas Direct Cymru and Scottish Industrial Gases sites across the UK (approx. This is the perfect opportunity for a motivated and experienced individual, looking to...

  • Head of HR

    1 month ago

    Newcastle upon Tyne, United Kingdom Sopra Steria Full time

    **Are you a senior HR professional who is passionate about making a difference?** We have a new Head of HR role so if you are on the lookout this could be the opportunity for you to join our SSCL team. This role is all about maintaining relationships and senior collaborators, defining the people strategy in a new and transforming part of our business. This...

  • Administrator (Supporting The HR Function)

    4 weeks ago

    Newcastle upon Tyne, United Kingdom St Anthony of Padua Community Association Full time

    **Administrator (Supporting the HR function)** **37 hours per week** **Monday to Thursday - 9am to 5pm** **Friday - 9am to 4:30pm** **Salary Ranging from £22,100 to £24,261 per annum dependent on experience** **About us** St Anthony of Padua Community Association is a registered charity and limited company with over 30 years’ experience of...

  • HR and Payroll Services Advisor

    6 days ago

    Newcastle upon Tyne, United Kingdom Sopra Steria Full time

    Do you have interest in HR and looking for the right opportunity within a fantastic organisation? If so, this could be the one for you! Our business continues to evolve, and we are now seeking HR and Payroll Services Advisers at SSCL Newcastle! You will provide first line support to our government employees, supporting with a range of queries over the phone...

  • HR Business Partner

    6 hours ago

    Newcastle upon Tyne, United Kingdom MIDAS Specialist Recruitment Ltd Full time €50,000

    We are looking for an interim HR Business Partner to support business growth of this dynamic and fast-moving business in Preston. Reporting to the HR Director you will be responsible for supporting the management team with best practise HR together and leading on key HR projects. The role could offer a temporary to permanent opportunity. Duties include...

  • HR Advisor

    1 month ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    The HR Advisor is responsible for the provision of a quality HR service that is focused on supporting our customers to achieve outcomes in line with their vision, purpose, priorities and objectives. This is a customer facing role so a commercial and customer focused approach is essential. In this role you are accountable for: Providingadviceon the practical...

  • HR Administrator

    2 weeks ago

    Newcastle upon Tyne, United Kingdom BMC Recruitment Group Ltd Full time

    BMC Recruitment is delighted to be working with a large education organisation to assist them in their recruitment for a temporary HR Administrator on a temporary contract initially for a month however the contract is ongoing. This role is full time. Background This role is ideal for an immediately available HR Administrator or HR Assistant. Duties &...

  • HR Administrator

    1 week ago

    Newcastle upon Tyne, United Kingdom BMC Recruitment Group Ltd Full time

    BMC Recruitment is delighted to be working with a large education organisation to assist them in their recruitment for a temporary HR Administrator on a temporary contract initially for a month however the contract is ongoing. This role is full time.BackgroundThis role is ideal for an immediately available HR Administrator or HR Assistant.Duties &...

  • HR Administrator

    1 week ago

    Newcastle upon Tyne, United Kingdom BMC Recruitment Group Full time

    BMC Recruitment is delighted to be working with a large education organisation to assist them in their recruitment for a temporary HR Administrator on a temporary contract initially for a month however the contract is ongoing. This role is full time.BackgroundThis role is ideal for an immediately available HR Administrator or HR Assistant.Duties &...

  • HR Adviser

    7 days ago

    Kingston upon Hull, United Kingdom Cranswick Country Foods PLC Full time

    Job description About Cranswick Country Foods, Poultry: Cranswick Country Foods Poultry is hiring at our brand new, purpose-built processing facility in Eye, Suffolk. We are recruiting for a full-time, permanent HR Advisor to join our HR team and be part of our exciting growth plans. Job requirements of HR Advisor: Generalist HR position...

  • HR Administrator

    6 days ago

    Newcastle upon Tyne, United Kingdom BMC Appointments Ltd Full time

    BMC Recruitment is delighted to be working with a large education organisation to assist them in their recruitment for a temporary HR Administrator on a temporary contract initially for a month however the contract is ongoing. This role is full time. Background This role is ideal for an immediately available HR Administrator or HR Assistant. Duties &...

  • Human Resources

    1 week ago

    Newcastle upon Tyne, United Kingdom Jesmond Park Academy Full time

    Gosforth Group require an enthusiastic and proactive HR Business Partner – Central Services to play a pivotal role in shaping and supporting the delivery of a dynamic and forward-thinking HR shared service hub, continuing our journey from transactional HR Services to transformational HR Services. Following the recent re-structure of the operational Human...