Case Administrator in Approved Premises

2 weeks ago

Gateshead, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 358268**Salary**:

- £22,096 - £24,718- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NPS CUTHBERT HOUSE GATESHEAD, NE8 2SH, NPS PENNYWELL HOUSE APPROVED PREMISES SUNDERLAND, SR4 8DSAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Overview of the job**

This is an administrative job within the National Probation Service.

**Summary**

The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Benefits**:

- Alongside your salary of £22,096, HM Prison & Probation Service contributes £5,855 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment th

  • Case Administrator in North East Approved Premises

    2 months ago

    Gateshead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 352814**Salary**: - £22,096 - £24,718- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Part-time**Number of jobs...

  • Case Administrator in North East Approved Premises

    4 weeks ago

    Gateshead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 352814**Salary**: - £22,096 - £24,718- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Part-time**Number of jobs...

  • Approved Premises Residential Worker

    3 weeks ago

    Gateshead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 338045**Salary**: - £24,228 - £30,208- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Probation Service Officer, Approved Premises North

    1 week ago

    Gateshead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 351861**Salary**: - £25,310 - £30,968- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Court Case Administrator

    4 days ago

    Gateshead, United Kingdom Ministry of Justice Full time

    **Court Case Administrator - 77585** **£20,126 - £23,182** **Gateshead**: New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules. This post is currently advertised...

  • Court Case Administrator

    5 days ago

    Gateshead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305180**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Court Case Administrator

    2 weeks ago

    Gateshead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 355379**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Court Case Administrator

    2 weeks ago

    Gateshead, United Kingdom Ministry of Justice Full time

    Salary - £22,096 - £24,718 Number of jobs available - 1 Detail of reserve list - 12 Months Region - North East City/Town - Gateshead Building/Site - NMS Units 1 And 5 Swan House, NE8 1BQ Grade - Other Organisation Grade for HMPPS - NPS Pay Band 2 National Post Type - Permanent Working Pattern - Full Time Role Type - Administration / Corporate...

  • Case Progression Administrator

    4 weeks ago

    Gateshead, United Kingdom Heron Financial Full time

    **Location: Moor park, Rickmansworth, OR Gateshead office based** At Heron Financial, we have a great opportunity with a critical role within our business. At Heron Financial, we work hard simplifying mortgages whilst building client relationships that last. So, if you’d like to be involved in the mission of our business, then please read on for more...

  • Administrator

    4 weeks ago

    Gateshead, United Kingdom Tyneside Surgical Services Full time

    Administrator Organisation and Introduction Tyneside Surgical Services is an independent provider who treats a wide range of specialities. Established in 2007, the company has continued to grow and is now developing a day-case facility within the Team valley site in Gateshead. The new facility will comprise of a theatre, a day-case unit, endoscopy,...

  • Administrator

    4 weeks ago

    Gateshead, United Kingdom Tyneside Surgical Services Full time

    Administrator Organisation and Introduction Tyneside Surgical Services is an independent provider who treats a wide range of specialities. Established in 2007, the company has continued to grow and is now developing a day-case facility within the Team valley site in Gateshead. The new facility will comprise of a theatre, a day-case unit, endoscopy,...

  • Receptionist / Administrator

    3 weeks ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Applications are invited from hard working and motivated individuals to the above post. You will be expected to provide a wide range of administrative and clerical support within the Division of Surgical Services. We are seeking to appoint a highly motivated and organised individual to join our existing team within the Maternity Reception Unit. The post...

  • Bid Administrator

    3 weeks ago

    Gateshead, United Kingdom Hiring Group Full time

    Our leading client is looking for Bid Administrator based at Newcastle upon Tyne. Reporting to the Chief Commercial Officer, you will coordinate and administrate all bid management and commercial administration activities. As part of a close team, you will be responsible for bid content writing and have proven financial skills with an eye for improving the...

  • Sales Administrator

    4 weeks ago

    Gateshead, United Kingdom Litt Recruitment Full time

    **Sales Administrator** **Litt Recruitment Group are working with a small energy consultancy based in the Northeast who are keen to recruit a Sales Administrator to join their growing operation.** What you will be doing: - Completion of tenders - Completion of sales paperwork - Complete and update all customer details and sales information within our...

  • Receptionist / Administrator

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Applications are invited from hard working and motivated individuals to the above post. You will be expected to provide a wide range of administrative and clerical support within the Division of Surgical Services. We are seeking to appoint a highly motivated and organised individual to join our existing team within the Maternity Reception Unit.The post...

  • Administrator

    2 weeks ago

    Gateshead, United Kingdom Seven Resourcing Full time

    Seven Resourcing is looking for a number of temporary Administrators to fill the below vacancies in Gateshead: Group Secretary - £13.17 per hour Paper File Cleanser - £11.18 per hour Senior Safeguarding Clerk - £11.81 per hour **The role**: To provide an efficient and effective business support service within Children’s Social Work. **Key...

  • Administrator

    2 months ago

    Gateshead, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a number of temporary Administrators to fill the below vacancies in Gateshead: Group Secretary - £13.17 per hour Paper File Cleanser - £11.18 per hour Senior Safeguarding Clerk - £11.81 per hour **The role**: To provide an efficient and effective business support service within Children's Social Work. **Key...

  • Administrator

    3 months ago

    Gateshead, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a number of temporary Administrators to fill the below vacancies in Gateshead: Group Secretary - £13.17 per hour Paper File Cleanser - £11.18 per hour Senior Safeguarding Clerk - £11.81 per hour **The role**: To provide an efficient and effective business support service within Children’s Social Work. **Key...

  • Administrator

    4 weeks ago

    Gateshead, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a number of temporary Administrators to fill the below vacancies in Gateshead: Group Secretary - £13.17 per hour Paper File Cleanser - £11.18 per hour Senior Safeguarding Clerk - £11.81 per hour **The role**: To provide an efficient and effective business support service within Children's Social Work. **Key...

  • Administrator

    4 weeks ago

    Gateshead, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a number of temporary Administrators to fill the below vacancies in Gateshead: Group Secretary - £13.17 per hour Paper File Cleanser - £11.18 per hour Senior Safeguarding Clerk - £11.81 per hour **The role**: To provide an efficient and effective business support service within Children’s Social Work. **Key...