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Administrator

4 months ago

Orpington, United Kingdom Dignity Funerals Full time

Administrator

Full-time / Permanent

Orpington Care Centre, Orpington

There's more to funerals than you think...

At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.

We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money.

Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.

**Interested in becoming part of our family...?**

We currently have an opportunity for an experienced Administrator to join our Service Delivery team based at our Care Centre in Orpington.

**What Will I Be Doing as An Administrator?**

Reporting to the Team Leader and Service Delivery Leader you will work as part of a team of administrators responsible for supporting our funeral homes across Kent with all administration duties in relation to funeral arrangements and memorial sales.

Duties include
- Processing of invoices by cheque/stamping for payment to head office.
- Collate petty cash returns, manage the credit control for the region along with payroll entry
- Ensure that stationery stocks are kept at a reasonable level, without shortage or overspending.
- Weekly cheque listing and contra cheque listing.
- Preparing funeral accounts and sending these out for payments.
- Maintain accurate, indexed records of funeral arrangements, accounts, and banking sheets
- Input information into a computer, using the COMPASS system or any successive system that the company may introduce.
- Provide excellent client service to all internal/external customers
- You will liaise with business and service delivery leaders to ensure that any requests are being completed by the deadline.

**What Do You Need?**
- Committed to the provision of excellent client service
- Full UK driving license (Preferable)
- Good numeracy and literacy skills
- Computer literate with basic IT skills e.g. Microsoft Office (Word, Excel, Outlook, etc)
- Attention to detail
- Approachable always for both customers and peers

**What Do You Get?**
- An annual salary of £25,911.08
- Accruing 22 - 25 days holiday + bank holidays
- Sick pay eligibility after 12 month qualifying period
- Life Assurance 2 x salary
- Company Pension Scheme
- Opportunity to enrol on several of our apprenticeship schemes

**What Are The Next Steps?**

**Learning & Development**

Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own

professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Apprenticeships**

From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.