Care Coordinator- Boston Primary Care Network

2 weeks ago

Boston, United Kingdom Boston Primary Care Network Full time

**About us**:
Boston Primary Care Network (PCN) is made up of the six practices situated across Boston, Lincolnshire. With four town and two out of town practices, the PCN serves a population of approximately 78,000 patients.

Boston PCN is a forward thinking organisation that understands the importance of trusted relationships to provide a platform for communication with all parties to ensure the safe, efficient and effective delivery of care to the population.

Our Vision: Our vision is a community where everyone feels valued, has a sense of belonging and can achieve what is important to them.

Our Mission: Our mission is to join up our practices with other health and care providers, charities and community groups, so that everyone in our community receives the level of support they need, when they need it, close to their home.

Our Values:

- We put people at the centre of all that we do
- We are united in purpose standing together; one team, one voice, one heart
- We build trust and are honest, acting with integrity and compassion
- We are inclusive, valuing and championing diversity
- We are brave to positively challenge the status quo to bring innovation and real change for a better future
- We are responsible, using our existing strengths and assets effectively and bringing new resources to level up our community

The Care Coordinator role is a critical and evolving post to support Multi-Disciplinary Teams within Boston Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of hospital emergency admissions, ED attendances and unplanned episodes of care.

The Care Coordinator will work very closely with the PCN GP Practices, Neighbourhood Team and wider stakeholders within Boston. The role is pivotal in ensuring all people receive the best possible coordinated care and access to services. The Care Coordinators role will support GP practice colleagues and the Multi-Disciplinary Team in coordinating all key activity including access to services, MDT meetings, advice, and information, and ensuring health and care planning is timely, efficient, and person-centred. The role will include supporting digital initiatives and includes responsibility for the co-ordination of peoples journey through the health and care system.

**Main duties of the job**

To work as a key member of the EHCH and Locality MDTs to help create and embed the new structures and processes for better joined up working.

Provide enhanced support to Nursing and Residential homes with a focus on strengthening relationships and improving access through information sharing, education and advice.

Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles

Act as a contact to assist with case management of patients at risk of admission, identifying sources of support in liaison with case managers.

Provide support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.

**Job description/ Job responsibilities**

The Care Coordinator role is a critical and an evolving post to support Multi-Disciplinary Teams within Boston Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of hospital emergency admissions, ED attendances and unplanned episodes of care.

The Care Coordinator will work very closely with the PCN GP Practices, the Neighbourhood Team and wider stakeholders within Boston. The role is pivotal in ensuring all people receive the best possible coordinated care and access to services. The Care Coordinators role will support GP practice colleagues and the Multi-Disciplinary Team in coordinating all key activity including access to services, MDT meetings, advice, and information, and ensuring health and care planning is timely, efficient, and person-centred. The role will include supporting digital initiatives and includes responsibility for the co-ordination of peoples journey through the health and care system.

The Care Coordinator will also contribute to the development of new ways of integrated working with PCN and Neighbourhood colleagues to achieve better joined up personalised care.

Applicants should have:

- A full UK driving License and suitable access to transport to be able to travel to sites within the PCN area
- C Grade or above in GCSE Maths and English (or equivalent)
- DBS check conducted by Boston PCN upon job offer

JOB RESPONSIBILITIES

Main Duties
- Support the Multi-Disciplinary Team with day to day duties
- To work as a key member of the EHCH and Locality MDTs to help create and embed the new structures and processes for better joined up working. To liaise with the regi

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