Cancer Care Coordinator- Boston Primary Care Network

2 weeks ago

Boston, United Kingdom Boston Primary Care Network Full time

**About us**

Boston Primary Care Network (PCN) is made up of the six practices situated across Boston, Lincolnshire. With four town and two out of town practices, the PCN serves a population of approximately 78,000 patients.

Boston PCN is a forward thinking organisation that understands the importance of trusted relationships to provide a platform for communication with all parties to ensure the safe, efficient and effective delivery of care to the population.

**Our Vision**: Our vision is a community where everyone feels valued, has a sense of belonging and can achieve what is important to them.

**Our Mission**: Our mission is to join up our practices with other health and care providers, charities and community groups, so that everyone in our community receives the level of support they need, when they need it, close to their home.

**Our Values**:

- We put people at the centre of all that we do
- We are united in purpose standing together; one team, one voice, one heart
- We build trust and are honest, acting with integrity and compassion
- We are inclusive, valuing and championing diversity
- We are brave to positively challenge the status quo to bring innovation and real change for a better future
- We are responsible, using our existing strengths and assets effectively and bringing new resources to level up our community

**JOB PURPOSE**

The PCN Care Coordinator will support GP practices within the Primary Care Network, working within professional and clinical boundaries as part of an established multi-disciplinary team to deliver timely and personalised care for patients, and deliver key objectives of the Primary Care Network DES. This post will particularly be supporting the early cancer diagnosis and cancer care quality improvement work by supporting practices to improve their processes, achieve their targets and working with patients to help them ensure they have the right support at each stage of their journey.

**JOB RESPONSIBILITIES**

**Main Duties and responsibilities**
- Support practices to deliver their quality improvement plans for early cancer diagnosis.
- Develop and embed systems across the network to improve cancer screening uptake, liaising with external agencies as appropriate
- Utilise population health intelligence to proactively identify and work with patients newly diagnosed with cancer and on the cancer register to deliver personalised care;
- Ensure patients receive a Cancer Care review in line with national defined timescales and targets.
- Support patients to utilise decision aids in preparation for a shared decision-making conversation;
- Holistically bring together all of a person’s identified care and support needs, and explore options to meet these within a single personalized care and support plan (PCSP), in line with PCSP best practice, based on what matters to the person;
- Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care;
- Support people to take up training and employment, and to access appropriate benefits where eligible;
- Support people to understand their level of knowledge, skills and confidence (their “Activation” level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure;
- Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level;
- Explore and assist people to access personal health budgets where appropriate;
- Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals;
- Support the coordination and delivery of MDTs within the PCN.
- Work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the PCN;
- Raise awareness within the PCN of shared-decision making and decision support tools;
- Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations.
- Safeguard patients by ensuring organisations and groups to whom its Care Coordinator directs patients have basic safeguarding processes in place for vulnerable individuals and provide opportunities for the patient to develop friendships and a sense of belonging, as well as to build knowledge, skills and confidence.

Duties will vary from time to time under the direction of the Primary Care Manager and Practice Manager dependent on current and evolving PCN workload and staffing levels.

**SKILLS**

**Strategy and Leadership**
- Understands, and

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