Receptionist/administrative Assistant
7 months ago
Orri is an ambitious, young fast-growing company committed to changing the way we treat eating disorders in the UK. The role of Receptionist at Orri requires a high level of customer service towards all our clients, employees and visitors. You will be the front of service contact for all those coming into our Wimpole Street centre, reporting into the Facilities Manager.
- **MAIN DUTIES AND RESPONSIBILITIES**:_
- The postholder will be covering the afternoon and evening shift of the reception in Wimpole Street.
- Proactively undertake training on the admissions process, services provided in person and online for enquires via telephone, should the admissions team be unavailable.
- Ensure urgent messages for the Clinical Director, Clinical Managers and/or Service Director at Wimpole Street are received and acknowledged in a timely manner.
- Escalation of any client concerns, unexcepted sign out departures to the clinical team on duty.
- Ensuring the reception area is kept to a high level of tidiness aligning with the health and safety requirements. Raising any maintenance issues to the Health and Safety Officer / Facilities Manager.
- Management of deliveries to Wimpole Street, notifying the relevant person(s) and/or department to arrange collection from reception. Coordination of courier requirements for goods/assets to and from Hallam Street.
- Shut down of building
- Adhoc admin tasks for both the Facilities and HR.
- Flexible to work between both sites on Wimpole Street and Hallam Street in line with business needs.
In addition, any ad hoc requirements required within the postholders skill set to support Orri UK may be required.
- **JOB PACKAGE**_
- **Job title**:_ Receptionist
- **Start date**:_ ASAP
- **Salary**:_£24,000 per annum FTE (£16,500 Pro Rata)
- **Hours**:_ 27.5 per week(1:30pm - 7:30pm with 30 minutes unpaid break)
- **Base**:_ Wimpole Street, London, W1G 9RE & Hallam Street, London, W1W 6JG
- **Contract type**:_ Permanent
- **Annual leave**:_ The basic annual leave entitlement in a full year is 33 days inclusive of bank holidays. Leave entitlement is pro rata where applicable. The service is closed for the Christmas and New Year period.
- Orri operates a smoke free policy on all premises and grounds._
- Orri is an equal opportunities employer._
**Job Type**: Part-time
**Salary**: £16,500.00-£24,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London, W1G 9RF: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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