Care Coordinator
7 days ago
Right at Home (Derbyshire and East Staffordshire) are seeking an exceptional Scheduler / Coordinator to join our expanding team.
£19,500 to £24,500 experience dependant
This is an opportunity to build a fresh new business within our regulated award-winning support team.
Are you an existing Scheduler, Coordinator and looking to join an award-winning team?
Are you an experienced Senior or Team Leader with MDT experience and looking to take the next step in your career?
Are you wanting to focus on quality care and not volume-driven targets?
Right at Home (Derby) received Outstanding for "Responsive" and Good in all other categories in our most recent CQC inspection. To ensure we achieve outstanding in all categories, we are looking to strengthen the team and build in sustainability.
Values, Caring, Team Spirit are more important than experience and work history.
There are no block contracts or demands to take every enquiry.
Customers are selected if we can make a difference and improve their lives.
Full support and training are provided by the registered manager, owner, compliance officers and a strong UK network.
Prior people in this role have been supported to become Registered Managers of their own locations. This role also has the opportunity for promotion to registered manager status..
28 days holiday (inclusive of bank holidays)
Pension
Benefits Package
Incentive Package for performance
Salary to be discussed as linked to experience and value brought to the business.
**Ongoing support** - we value our Care Managers and offer a full support system, ongoing training to enhance skills and business knowledge as well as dedicated compliance support to achieve outstanding CQC reports
**A voice** - regular Manager Forums to share ideas, challenges and ensure your needs are being met.
We are looking for someone who will always go over and above our Client’s expectations, put quality of care at the forefront of everything you do and be able to develop a strong team to continuously strive for excellence. You will be a fundamental pillar in the overall smooth running of the operation and day to day business.
**Main Duties and Responsibilities of our Care Manager**:
- Provide leadership, management and the highest level of support to the Team, to ensure the very best outcomes in everything we do
- Ability to support with the Compliance and CQC audits and inspections
- Ensure relevant policies and procedures are followed at all times providing a safe working environment
- Continually review and improve processes to ensure the most effective and efficient service is being delivered to our clients
- Ability to identify and recruit high quality CarerGivers, implement excellent training and maintain high retention ratios
- Ensure the provision of staff training is implemented and the delivery of very high quality care services, to vulnerable people living in their own home, is achieved consistently
- Ability to ensure the Scheduling is effectively designed to ensure CarerGivers deliver the allocated care to the client.
- Ability to complete and continuously improve the Assessments, Risk Assessments and Support Plans to ensure the outcome of the client is achieved effectively and the customers’ expectations are exceeded by going the extra mile
- Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours, including holding the phone as part of the on-call rota
**Qualifications and Experience of our Care Manager**:
- Hold the minimum of NVQ Level 3 (RMA) or QCF Level 3 qualification in Social Care
- A good understanding of CQC assessment criteria for Good and Outstanding scores
- Management experience of service provision in the care industry
- Experience in managing people
- You can demonstrate a positive vision of homecare and how you will influence positive change.
**Job Types**: Full-time, Permanent
**Salary**: £19,500 to £24,500.00 per year (experience dependent)
**Benefits**:
- Company pension
- Employee discount
- Referral programme
- Store discounts
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Full PPE and testing provided
**Education**:
- Certificate of Higher Education (preferred)
**Experience**:
- Home care: 3 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work remotely:
- No
Work remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £19,500.00-£24,500.00 per year
Additional pay:
- Bonus scheme
- Loyalty bonus
- Yearly bonus
**Benefits**:
- Company events
- Company pension
- Employee discount
- Flexible schedule
- On-site parking
- Sick pay
- Store discounts
- Wellness programmes
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Home care: 3 years (required)
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