Customer Service Assistant

7 months ago


Watford, United Kingdom Hertfordshire CC Full time

**About the team**
Hertfordshire Libraries provide an innovative, successful service at the heart of the local community including small village libraries, town and city libraries, and performing arts libraries. We deliver key reading, health, learning, information, digital and culture offers including IT support, clubs and activities, access to digital resources and a thriving events programme to ensure we improve residents’ lives.
**About the role**
The role of Customer Service Assistant is varied and directly contributes to the success of our libraries through working collaboratively to deliver excellent customer service, IT support, information services and resources to our library users and assisting with ad hoc library activities as required.

You will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves.
**About you**
You will have a positive and flexible attitude, and the skills and abilities to successfully interact with customers, completing tasks to deadlines and problem solve, engaging senior colleagues when appropriate.

Essential:

- Knowledge of and/or experience of working in a customer focussed environment
- Demonstrable organisational skills, showing a methodical ability to prioritise tasks
- Demonstrates a desire to work collaboratively with colleagues to achieve service aims and objectives

Desirable:

- Confident of speaking to customers of all ages.
- Basic I.T Knowledge.
- Work under own initiative

Customer Service Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities and help to make a positive difference to people’s lives.
**How to apply**

**Additional information** Disability Confident**

**English Fluency**
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Job Reference: HCC25757



  • Watford, United Kingdom Brook Street Full time

    **Are you looking for a long term Customer service temp role based in the West Watford area?** My client is looking for someone to join there customer service department and assist the team. They are paying a generous hourly rate of £12.00 The hours of work are 8am to 5pm, with an hour for lunch and the hourly rate of pay is £12.00 plus holiday...


  • Watford, United Kingdom First Recruitment Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity to join a dynamic and growing company in the...


  • Watford, United Kingdom Brook Street Full time

    **Are you looking for a long term Customer service temp role based in the West Watford area?** My client is looking for someone to join their customer service department and assist the team. They are paying a generous hourly rate of £12.00 If you are looking for a perm role this could also be for you The hours of work are 8am to 5pm, with an hour for...


  • Watford, United Kingdom Smart Cover Full time

    **Job description** At Smart-Cover, we are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We strive to deliver great customer service. The team are the focal point for our customers to help manage and resolve their queries. You will play a vital role in providing effective and efficient solutions for our...


  • Watford, Hertfordshire, United Kingdom Chandcogroup Full time

    We are looking for a Customer Service Assistant to join our team at Chandcogroup.Key DetailsEarn up to £44 per hourThis is a match day and flexible hours 7 days a week role.About the JobWork with a positive attitude and good teamworking skillsReliable and committedExcellent communication skills and a good command of the English languageHave the right to...


  • Watford, United Kingdom Inc Recruitment Full time

    Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life...


  • Watford, United Kingdom CV-Library Full time

    Customer Service / Admin assistant Watford (Free parking on site) £24000, full time role, start soon asap About the Role: We are seeking empathetic and proactive customer service advisors to join our team and support customers enquiries via email and responding to letter. You will be replying to customer enquires via email and letter, it could be...


  • Watford, Hertfordshire, United Kingdom Eurocell Group Ltd Full time

    Job Description:Eurocell Group Ltd is looking for a Customer Service and Operations Assistant to join their team. This role will involve managing trade counter sales, delivering exceptional customer service, and coordinating logistics operations.Key Responsibilities:Manage trade counter sales to achieve sales targetsProvide exceptional customer service and...


  • Watford, Hertfordshire, United Kingdom NEXT Full time

    Job Description:We are seeking a Customer Service and Stock Operations Assistant to join our team. As a key member of our sales floor team, you will provide exceptional customer service, process deliveries, and maintain a high level of stockroom organization.Your responsibilities will include:Providing exceptional customer service and resolving any queries...


  • Watford, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 9.60** - Location - ** Watford (2)** - Contract Type - ** Permanent** - Contracted Hours - ** 16** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our...


  • Watford, United Kingdom Leeds Building Society Full time

    Branch/Department: - Watford**Location**: - WatfordContract Type: - Permanent**Salary**: - £23,000 Pro rataVacancy Working Pattern: - Tuesday, Thursday and Friday 9-5 with additional Saturdays 09:15 to 12:15 on the 1st Saturday of each month and the last Saturday of the tax yearHours per week: - 21 - Looking for a _**_Customer Service role_**_ with an...


  • Watford, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: Hourly Rate** 9.00 **Location** Watford (2) **Contract Type** Permanent **Contracted Hours** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all...


  • Watford, United Kingdom CeX Ltd Full time

    **ECOMMERCE ADMIN / CUSTOMER SERVICE ASSISTANT** Love gadgets, computers, phones, films or games? CeX is the place for you. eCommerce is the online branch of CeX - offering customers the opportunity to buy and sell from CeX from the comfort of their own home. We are passionate about our stock, our customers, and our colleagues. **JOB DESCRIPTION** As a...


  • Watford, United Kingdom Reed Business Support Full time

    **CUSTOMER SERVICE ADVISOR** Exciting opportunity to utilise your varied customer service skills which will include Accounting, Shipping and Production. With a minimum of 2 years customer support, Intermediate knowledge of Microsoft Officeideally knowledge of MD Navision and MS CRM. **DUTIES** - Provide a high level of customer service by inputting and...


  • Watford, United Kingdom Parkside Office Professional Full time

    An exciting opportunity has arisen to join a busy Customer Service Team for a well established company based in Watford. This is a fully office based role with potential to be hybrid working after a 6 month review. EXCELLENT opportunity for you to join an ever expanding company, who offer a very competitive 'Pay for Progression scheme awarding a generous...


  • Watford, United Kingdom Parkside Office Professional Full time

    An exciting opportunity has arisen for a well established company within their Customer Service Team based in Croxley Green. You will be fully office based at the start and once probation period has been passed you will then be entitled to work from homeon hybrid basis working 2 days at home and 3 days in the office. The client is situated in new beautiful...


  • Watford, Hertfordshire, United Kingdom Circle K Stores Inc. Full time

    Godfathers Team Member (CSR)Availability - Shift/Days: Flexible AvailabilityAs a valued member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our food preparation areas.Prepare and serve high-quality food and beverages to meet the needs of our discerning customers.Rotate food items and...

  • Customer Service

    7 months ago


    Watford, United Kingdom Allsorted Ltd Full time

    Allsorted strive to be undoubtedly the best distributor and wholesaler of gift books & kids books in the UK & Ireland. We're here to help our customers to be more & more successful with their book and stationery offerings. **Job Overview**: - **Key Duties**:_ - Assist customers with product information and purchasing decisions. - Process orders, credit...


  • Watford, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Watford, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service,...


  • Watford, United Kingdom Customer Service and Call Centres Full time

    Job Title: Operations Administrator **Salary**: up to £25,000 DOE Location: Watford Contract: Permanent Hours: Monday to Friday 8-5pm Company Profile: Our client is a fast growing company which provide legal support to property owners. They pride themselves in providing top end customer service and always committing to their clients to support...