Customer Service

5 months ago


Watford, United Kingdom Allsorted Ltd Full time

Allsorted strive to be undoubtedly the best distributor and wholesaler of gift books & kids books in the UK & Ireland.

We're here to help our customers to be more & more successful with their book and stationery offerings.

**Job Overview**:

- **Key Duties**:_
- Assist customers with product information and purchasing decisions.
- Process orders, credit notes and returns efficiently.
- Support our travelling sales team out on the road visiting customers.
- Collaborate with other departments to assist the smooth running of the office and to help business.
- Maintaining and expanding our virtual catalogue.
- Taking ownership of stock control, primarily monitoring goods-in and reporting/querying discrepancies with suppliers.
- Ad-hoc projects that can include contributions towards our website, CRM databases, marketing & social media, trade shows, photography
- **Skills**:_
- Excellent communication skills.
- Strong organisational abilities and administrative skills.
- Exceptional time management skills.
- Ability to multi-task and manage several projects at any time.
- Proficiency with IT systems. Predominantly Microsoft packages Outlook, Excel, Word and PowerPoint.

This position offers the opportunity to work in a dynamic environment where you can enhance your customer service skills and grow professionally. If you possess the required skills and are passionate about delivering top-notch service, we encourage you to apply.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Transport links

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- Watford: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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