Customer Service Coordinator

5 days ago


Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

Customer Service Coordinator

We are seeking a highly organized and communicative individual to join our team as a Customer Service Coordinator. The successful candidate will have experience in scheduling, customer service, and working with engineers.

Key Responsibilities:

  • Scheduling: Schedule appointments and manage customer schedules
  • Customer Enquiries: Respond to customer enquiries in a timely and professional manner
  • Reporting: Produce reports to track customer interactions and service delivery
  • Log Calls: Log customer calls and maintain accurate records
  • Engineer Support: Provide support to engineers and ensure seamless service delivery
  • Meetings: Attend meetings to discuss customer service and service delivery

Benefits:

  • Parking: On-site parking available
  • Annual Leave: Generous annual leave package

About Us:

Sheridan Ward Recruitment Services is a leading recruitment agency providing top talent to businesses across the UK. We are committed to delivering exceptional service and supporting our clients in achieving their goals.



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