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Customer Service Coordinator

2 months ago

Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

We are seeking a highly organized and communicative individual to fill the role of Customer Service Coordinator at our client in Watford.

The ideal candidate will have experience with scheduling, strong organizational skills, and excellent communication skills.

Responsibilities will include:

  • Scheduling appointments with customers
  • Responding to customer inquiries in a timely and professional manner
  • Producing reports to track customer interactions
  • Logging customer calls and providing support to engineers
  • Attending meetings to discuss customer needs and service delivery

Benefits of this role include:

  • Parking facilities on site
  • Annual leave to recharge and relax

This is an exciting opportunity for a motivated and detail-oriented individual to join our client's team and contribute to delivering exceptional customer service.