Customer Service Administrator
5 months ago
As you start your BigChange journey we will provide you with all the training and development you will need to give you the best opportunity to grow your career with us. You need to come with energy & enthusiasm, curiosity, and a growth mindset to learn about our core product and services as you build relationships with customers and colleagues.
Customer obsession is what we’re all about and our Customer Service Administrators are The first point of contact for our BigChange customers, so the support experience starts with you.
BigChange is a leading Field Service Management Software Provider and are based in Thorpe Park, Leeds
**Requirements**:
- Excellent communication skills (verbal and written)
- Technically adept and avid interest in new technologies.
- Patience and perseverance.
- Priority setting and Problem solving.
- Proficient in Microsoft Office packages.
- Upbeat and proactive can-do attitude.
- Team player with ability to work independently.
**Benefits**
- Competitive Salary
- 27 days annual leave, increasing by a day per completed years service up to a maximum of 30 days.
- An additional 4 gifted BigRecharge days, allocated once a quarter where we all take a paid day off to focus on our wellbeing.
- Enhanced family friendly policies from day one of employment with a £200 gift from BigChange on the arrival of a new baby.
- Health care cash plan.
- Income protection and life cover.
- Company events.
- Gym or zwift membership contributions.
BigChange is an equal opportunity employer. We celebrate differences and support diversity, thriving on it to improve the lives of our BigChangers, our product, and our community.
If you would like to be part of a talented team where your voice is heard and your involvement matters, please join us.
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