Customer Service Administrator
3 days ago
About the Role:I am working with a client in Leeds who are seeking a dedicated and detail-oriented Customer Service Administrator to join their team on a temporary basis. This role is fully office-based on the outskirts of Leeds and offers an hourly rate of £ ;
Key Responsibilities:
- Handle customer enquiries via phone, email, and in-person.
- Maintain and update customer records with accurate information.
- Process orders and manage customer accounts.
- Assist with administrative tasks such as filing, data entry, and document management.
- Collaborate with other departments to resolve customer issues promptly.
- Provide exceptional customer service and ensure customer satisfaction.
- Previous experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- The ability to work independently and as part of a team.
- Flexibility to adapt to changing priorities and tasks.
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