Distribution Coordinator

4 weeks ago


Ashford, United Kingdom Page Personnel Finance Full time

To provide exceptional, efficient and effective customer service supported by the building and maintenance of strong and sustainable relationships with key customers across a personal portfolio of accounts.

**Client Details**

My client is a leading manufacturing and distribution business seeking an an enthusiastic individual to join their team offering your customer service experience on an initial 12 month FTC basis.

**Description**

**The key responsibilities**:

- Receiving and processing customer orders accurately, promptly and in line with, pricing, agreed MoQs and expiry
- Communicating any rejected (non-supplied) lines to the customer within 24h of order receipt
- With support from the Team Leader, liaise with 3PL partner to ensure orders can be processed smoothly and in line with the SLA and to gain any information needed to respond to customer queries.
- Responding to and resolving any request for pricing credit/ debit within five working days
- Setting up new customer accounts
- Dealing with any customer queries / complaints in a professional and friendly manner
- Accurate order entry for key customer accounts

**Profile**
- Ability to plan work across a series of deliverables and close out within expected timelines
- Immediately available and able to commit to a 12 month FTC
- Use of SAP is desirable
- Strong attention to detail

**Job Offer**

Hybrid working as well as the possible opportunity for the role to become permanent. This is a business that heavily invests in their employee's development and progression.



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