Operations Support Officer

6 months ago

Farnborough, United Kingdom TARCG, The Aviation Recruitment & Consulting Group Full time

**Role**:CSO Operations Support Officer

**Rate of Pay**:£35.00 per hour (using an Umbrella Company)

**Location**:This role will be based in Farnborough, UK with the opportunity to travel if required.

**Working Pattern**:37 hours per week - Mon-Fri, normal core hours, required to be on-site in Farnborough as appropriate to meet the demands of the role. Travel worldwide as appropriate for the role.

**Length of Contract**:6-months

**Job Summary**:
**Reporting To**:
Head of Air Operations in Farnborough, Hampshire, UK.

**Tasks & Accountabilities**:
**Main tasks and responsibilities will include (but not limited to)**:

- Coordination of multiple work streams to enable the planning and delivery of successful flight campaigns across multiple operating locations and for multiple customer requirements.
- Development of doctrine, policies, processes and toolsets to enable the delivery of Zephyr operations in a safe, timely and transparent manner.
- Establish, manage and nurture the Operations support cell from a team of dedicated and borrowed resource to facilitate those activities necessary to deliver the above.
- Provide accurate reporting to stakeholders on progress to achieving the above activities, clearly articulating risks and the need for additional support.

**Day to day responsibilities shall include**:

- Providing support to the CSO first line including feasibility studies, site studies, scheduling and costings.
- Act as the focal point for data dissemination into and out of the CSO team.
- Delivering active resource planning across the entire Air operations department with clear communication to those affected.
- Represent AALTO HAPS / Air operations to national airspace and air traffic regulators, and strategic partners and agencies.
- Co-ordinate pre-deployment activities ensuring alignment to customer requirements and AALTO HAPS values.
- Coordinate with relevant support services to ensure records, licenses, publications, plans (logistics, training, recruiting) are all maintained.

**Skills/Experience Required**:
**Essential attributes**:

- Demonstrate successful execution of an operational support role on a global scale with safety at the centre of all activities.
- Demonstrate strong leadership within a complex business environment.
- Clear communication to all levels within and external to the company.
- Ability to present to senior management, customer, regulators and agencies.
- An accomplished people manager and team leader.
- Ability to manage complex technical challenges with multiple interfaces.
- Self-starter with the ability to operate in a start-up organisation with significant growth aspirations.
- Ability to deliver on time, on quality and manage costs.
- Excellent written skills to design and develop clear requirements.
- Ability to work flexibly as part of a team.
- Quality conscious working method and organised approach to tasks.
- Excellent IT Skills relevant for the post.
- Ability to travel worldwide.
- Ability to obtain UK SC clearance.
- Additional tasks as directed by the Head of Air Operations as applicable to the role.

**Desirable attributes**:

- Experience of Unmanned Aerial Systems in an operational environment.
- Experience of developing governance and processes for air operations support.
- Experience of managing a multi-disciplinary team in a complex organisation with adherence to safety critical policies and procedures.

**Working Pattern**:
Mon-Fri, normal core hours, required to be on-site in Farnborough as appropriate to meet the demands of the role. Travel worldwide as appropriate for the role.

**Base of Work**:
This role will be based in Farnborough, UK with the opportunity to travel if required.

**TARCG is acting as an Employment Business in relation to this vacancy.**

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £35.00 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Farnborough, Hampshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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