Service Charge Coordinator

5 months ago

London, United Kingdom LegalAndGeneral Full time

**Company Description**
The UK is facing a housing crisis and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal & General Affordable Homes is to transform the affordable housing sector, and with a growing pipeline we’re committed to investing in housing for all ages, social groups and tenures. We’re collaborating with developers, housing associations and public sector bodies across the country to drive investment into the UK’s affordable housing sector, focusing primarily on the affordable rent and shared ownership markets, and striving to be the UK’s leading private affordable housing providers known for excellent service and quality homes. We want to have a positive economic and social impact on the regions and communities in which we work.

To support the Service Charge Manager and internal and external colleagues to ensure consistent, accurate and realistic service charges are set for all schemes coming through the approval process.

Support the annual review of rent and service charges with our external suppliers and internal Stakeholders.

Support the annual reconciliation of estimates and actuals in liaison with our external suppliers and other internal Stakeholders.

This role requires adhoc travel to our London site.

**What you will be doing**:

- Service charge modelling for the first stages of our internal scheme approval process in liaison with Development colleagues.
- Review of service charges ahead of the second stage of our internal scheme approval process - check all amendments from stage one have been made or explained where not required.
- Service charge review and amendment pre operational scheme handover for sign off by the Service Charge Manager.
- Update Brolly (our internal Housing Management System) with finalised service charges in advance of letting or sale.
- Liaise with Development and managing agent/ManCo to ensure an up to date budget is received and checked.
- Performance reporting.
- Ensure the service charge model is kept up to date with changes to schedule of rates costs and other variable factors.
- Maintain the reserve fund reconciliation.
- Be a point of contact for customer queries and complaints regarding service charges where these cannot be closed by our management providers.
- Contribute to internal and external audit and regulatory returns

**Qualifications**
- Proven experience of service charge budgeting and reconciliation.
- Knowledge and experience of affordable housing sector.
- Solid understanding of the importance of building and maintaining relationships for the mutual benefit of all external and internal parties.
- An understanding of key service charge legislation.
- Experience of working with Housing Management Systems and an understanding of the importance of keeping the information in such systems up to date.
- Interest in developing systems to support the business with service charge setting and reporting.
- Responding to customer queries and complaints regarding service charges.

**Additional Information**
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 25 days holiday (excluding bank holidays), a generous pension scheme and life assurance. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from

  • Service Charge Financial Coordinator

    4 weeks ago

    London, United Kingdom Reed- UNLIMITED Full time

    Job SummaryWe are seeking a highly skilled Service Charge Financial Coordinator to join our team at Reed- UNLIMITED. The successful candidate will be responsible for calculating service charges, reserve funds, and ground rent, ensuring accurate financial records and high-quality customer service for our residents.Key ResponsibilitiesCollaborate with the...

  • Office Coordinator

    6 months ago

    London, United Kingdom Office Coordinator Full time

    **Company Overview** IGG is a dynamic, award-winning professional trustee company offering pragmatic, collaborative and professional trustee services to pension schemes throughout the country. We support trustees and sponsors to manage their schemes in an increasingly challenging regulatory environment. The 200+ strong team is made up of professionals who...

  • Service Charge Lead

    6 months ago

    London, United Kingdom Butler Rose Ltd Full time

    Are you a skilled and detail-oriented Accountant with a passion for finance in the housing sector? Do you possess a deep understanding of service charge accounting and thrive in a collaborative environment? If so, we have an exciting opportunity for you to join our client's team as a Service Charge Lead. Position Overview: As a Service Charge Lead, you will...

  • Service Charge Officer

    4 weeks ago

    London, Greater London, United Kingdom The Hyde Group Full time

    Service Charge OfficerLondon BridgeUp to £33,000Hyde is a leading provider of affordable homes in London and the South-East. We manage 50,000 homes for over 100,000 customers.As a Service Charge Officer at Hyde, you will manage service charge enquiries, produce accurate statements, and engage with customers throughout the service charge cycle.Key...

  • Service Charge Officer

    4 weeks ago

    London, Greater London, United Kingdom The Hyde Group Full time

    Income Recovery Officer - Service ChargeLondon BridgeUp to £33,000The Hyde Group is seeking a skilled Income Recovery Officer to join its Service Charge Team. As an Income Recovery Officer, you will play a critical role in ensuring the accurate production of service charge statements (estimates and actual) and be the main point of contact for customer...

  • Service Charge Officer

    5 months ago

    London, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £41,000** Hyde is looking to recruit a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home...

  • Service Charge Officer

    6 months ago

    London, United Kingdom The Hyde Group Full time

    Service Charge OfficerLondon BridgeUp to £41,000Hyde is looking to recruit a Service Charge Officer.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...

  • Service Charge Officer

    1 month ago

    London, United Kingdom CV-Library Full time

    Hyde is looking to recruit a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realize their...

  • Service Charge Accounts Assistant

    6 months ago

    London, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £40,000** Hyde is looking to recruit a Service Charge Accounts Assistant. Internally you will be known as a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our...

  • Service Charge Officer

    5 months ago

    London, United Kingdom Akton Recruitment Full time

    Woolwich £16.75 To be responsible to the Service Charges Manager for undertaking the accurate calculation, construction and issue of all service charges (and any other property charge), including both annual revenue charges and major works charges, relating to Home Ownership Service (HOS) functions. To be responsible for undertaking all statutory and...

  • Head of Service Charges

    5 months ago

    London, United Kingdom Cherry Pick People Full time

    **REGION**: - london-c**SALARY**: **JOB TYPE**: Permanent **REF**: CM5550 **Location: Central London/Flexible Working (min. 3 days in the office)** **Salary: £70,000 to £80,000 per annum** Would you like to lead a service charge team and strategy which will provide customers with the best value and service possible? Are you a highly successful and...

  • Service Charge Officer

    1 month ago

    London, Greater London, United Kingdom The Hyde Group Full time

    Service Charge OfficerLondon BridgeUp to £33,000The Hyde Group is seeking a skilled Service Charge Officer to join their team.The Hyde Group is one of the UK's leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by...

  • Service Charge Officer

    6 months ago

    London, United Kingdom Akton Recruitment Full time

    **Service Charge Officer** **Islington** **£26 Per Hour **I am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio. **Key responsibilities** Calculate,...

  • Service Charge Officer

    5 months ago

    London, United Kingdom Page Personnel Full time

    Immediately available position within a large housing association - Manage service charge and rent revenues **About Our Client**: A large housing association in London with a friendly fiance team. **The Key responsibilities are**: - Provide comprehensive financial information and reporting with commentary for service charge activities on a monthly basis;...

  • Income Recovery Officer – Service Charge

    1 month ago

    London, United Kingdom The Hyde Group Full time

    Income Recovery Officer - Service ChargeLondon BridgeUp to £33,000Hyde is looking to recruit an Income Recovery Officer. Internally you will be known as a Service Charge Officer.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over...

  • Service Charge Officer

    1 month ago

    London, Greater London, United Kingdom CIH International Housing Group Full time

    Service Charge OfficerWe are seeking a highly skilled Service Charge Officer to join our team at CIH International Housing Group. As a Service Charge Officer, you will be responsible for managing service charge enquiries, providing excellent customer-focused service, and producing clear breakdowns and summaries of service charges for customers.Key...

  • Service Charge Officer

    4 weeks ago

    London, Greater London, United Kingdom Blue Octopus Full time

    Service Charge Officer - Join Blue Octopus and be part of our team as a Service Charge Officer. As a key member of our Service Charge Team, you will be responsible for ensuring the accurate production of service charge statements (estimates and actual). You will be the main point of contact for customer enquiries, managing the end-to-end case management...

  • Income Recovery Officer

    6 months ago

    London, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £40,000** Hyde is looking to recruit an Income Recovery Officer. Internally you will be known as a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is...

  • Service Charge Accountant

    1 month ago

    London, Greater London, United Kingdom Cluttons LLP Full time

    Job SummaryWe are seeking a highly skilled Service Charge Accountant to join our team at Cluttons LLP. As a key member of our accounts team, you will be responsible for managing the end-to-end service charge process for a portfolio of residential, commercial, and mixed-use properties.Key ResponsibilitiesManage the service charge process from start to finish,...

  • Service Charge Officer

    1 month ago

    London, Greater London, United Kingdom Venn Group Full time

    An exciting opportunity has arisen for a Service Charge Officer to join our team at Venn Group in West London. The successful candidate will be responsible for assisting the finance team with a service charge backlog and reconciling statements in preparation for year-end audit.Key responsibilities:Assisting the Head of Finance with a backlog of service...