Service Charge Coordinator

3 months ago

London, United Kingdom LegalAndGeneral Full time

**Company Description**
The UK is facing a housing crisis and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal & General Affordable Homes is to transform the affordable housing sector, and with a growing pipeline we’re committed to investing in housing for all ages, social groups and tenures. We’re collaborating with developers, housing associations and public sector bodies across the country to drive investment into the UK’s affordable housing sector, focusing primarily on the affordable rent and shared ownership markets, and striving to be the UK’s leading private affordable housing providers known for excellent service and quality homes. We want to have a positive economic and social impact on the regions and communities in which we work.

To support the Service Charge Manager and internal and external colleagues to ensure consistent, accurate and realistic service charges are set for all schemes coming through the approval process.

Support the annual review of rent and service charges with our external suppliers and internal Stakeholders.

Support the annual reconciliation of estimates and actuals in liaison with our external suppliers and other internal Stakeholders.

This role requires adhoc travel to our London site.

**What you will be doing**:

- Service charge modelling for the first stages of our internal scheme approval process in liaison with Development colleagues.
- Review of service charges ahead of the second stage of our internal scheme approval process - check all amendments from stage one have been made or explained where not required.
- Service charge review and amendment pre operational scheme handover for sign off by the Service Charge Manager.
- Update Brolly (our internal Housing Management System) with finalised service charges in advance of letting or sale.
- Liaise with Development and managing agent/ManCo to ensure an up to date budget is received and checked.
- Performance reporting.
- Ensure the service charge model is kept up to date with changes to schedule of rates costs and other variable factors.
- Maintain the reserve fund reconciliation.
- Be a point of contact for customer queries and complaints regarding service charges where these cannot be closed by our management providers.
- Contribute to internal and external audit and regulatory returns

**Qualifications**
- Proven experience of service charge budgeting and reconciliation.
- Knowledge and experience of affordable housing sector.
- Solid understanding of the importance of building and maintaining relationships for the mutual benefit of all external and internal parties.
- An understanding of key service charge legislation.
- Experience of working with Housing Management Systems and an understanding of the importance of keeping the information in such systems up to date.
- Interest in developing systems to support the business with service charge setting and reporting.
- Responding to customer queries and complaints regarding service charges.

**Additional Information**
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 25 days holiday (excluding bank holidays), a generous pension scheme and life assurance. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from

  • Service Charge Coordinator

    4 weeks ago

    London, Greater London, United Kingdom The Hyde Group Full time

    Service Charge CoordinatorLocation: LondonSalary: Up to £41,000The Hyde Group is seeking to appoint a Service Charge Coordinator.As one of the foremost providers of affordable housing in the UK, Hyde manages a substantial portfolio of properties, ensuring that over 100,000 residents have access to quality living environments. Our mission is to empower...

  • Service Charge Coordinator

    4 weeks ago

    London, Greater London, United Kingdom The Hyde Group Full time £54,000

    Service Charge Coordinator About The Role The Hyde Group is seeking a dedicated Service Charge Coordinator to oversee the management of service charges across our properties. Our mission is straightforward: by ensuring our customers have access to safe and quality housing, we empower them to thrive, appreciate their surroundings, and engage with their...

  • Residential Service Charge Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Macdonald & Company Full time

    Position OverviewMacdonald & Company is seeking a dedicated Residential Service Charge Coordinator to join our expanding team. This role is pivotal in overseeing a portfolio of residential service charges, which includes properties managed both internally and externally. The successful candidate will be responsible for a variety of tasks aimed at ensuring...

  • Complaints Coordinator Housing Service Charge

    2 weeks ago

    London, United Kingdom Reed Full time

    Complaints Coordinator Hourly Rate: £17.42 PAYELocation: SE1, London hybridJob Type: Temporary (3 months, may extend)Start: Immediate We are seeking a Complaints Coordinator for a London-based housing association. This role is a temporary position for 3 months with the possibility of extension. The successful candidate will coordinate and administer...

  • Office Coordinator

    3 months ago

    London, United Kingdom Office Coordinator Full time

    **Company Overview** IGG is a dynamic, award-winning professional trustee company offering pragmatic, collaborative and professional trustee services to pension schemes throughout the country. We support trustees and sponsors to manage their schemes in an increasingly challenging regulatory environment. The 200+ strong team is made up of professionals who...

  • Service Charge Lead

    3 months ago

    London, United Kingdom Butler Rose Ltd Full time

    Are you a skilled and detail-oriented Accountant with a passion for finance in the housing sector? Do you possess a deep understanding of service charge accounting and thrive in a collaborative environment? If so, we have an exciting opportunity for you to join our client's team as a Service Charge Lead. Position Overview: As a Service Charge Lead, you will...

  • Service Charge Accountant Position

    1 week ago

    London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    Service Charge Accountant OpportunityOur client, a reputable block management firm, is seeking a skilled Service Charge Accountant to join their team. The ideal candidate will have experience in reconciling client bank accounts and applying leaseholder payments.Raising and issuing of service charge and ground rent demandsAssisting the accounting team with...

  • Service Charge Accountant

    2 weeks ago

    London, United Kingdom Armstrong Knight Full time

    Armstrong Knight Property is delighted to be recruiting on behalf of a prestigious firm based in North London. We are seeking an experienced Service Charge Accountant to join their dynamic Finance Team. This is an excellent opportunity for someone with a strong background in service charge accounts and finance, looking to advance their career in a supportive...

  • Head of Service Charge

    3 months ago

    London, United Kingdom Morgan Hunt Full time

    **Head of Service Charge (6-month Fixed Term Contract)** We are currently seeking a highly skilled and experienced Head of Service Charge to join a Housing Association based in South London. This position offers an exciting opportunity to lead and manage the service charge function on a 6-month fixed term basis. If you have a strong background in service...

  • Service Charge Officer

    3 months ago

    London, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £41,000** Hyde is looking to recruit a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home...

  • Service Charge Project Coordinator

    7 days ago

    London, Greater London, United Kingdom Liquid Full time

    Job Summary:We are seeking a highly skilled Service Charge Project Officer to join our team at Liquid. As a Service Charge Project Officer, you will play a crucial role in managing and delivering service charge projects within our organization.Key Responsibilities:Project Leadership: Manage service charge accounts through to completion and audit, ensuring...

  • Service Charge Project Coordinator

    6 days ago

    London, Greater London, United Kingdom Liquid Full time

    Job Summary:We are seeking a highly skilled Service Charge Project Officer to join our team at Liquid. As a Service Charge Project Officer, you will play a crucial role in managing and delivering service charge projects within our organization.Key Responsibilities:Project Leadership: Manage service charge accounts through to completion and audit, ensuring...

  • Service Charge Accountant

    2 weeks ago

    London, United Kingdom Armstrong Knight Full time

    Armstrong Knight Property is delighted to be recruiting on behalf of a prestigious firm based in North London. We are seeking an experienced Service Charge Accountant to join their dynamic Finance Team. This is an excellent opportunity for someone with a strong background in service charge accounts and finance, looking to advance their career in a supportive...

  • Service Charge Accounts Assistant

    3 months ago

    London, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £40,000** Hyde is looking to recruit a Service Charge Accounts Assistant. Internally you will be known as a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our...

  • Service Charge Financial Specialist

    1 week ago

    London, Greater London, United Kingdom Armstrong Knight Full time

    Armstrong Knight Property is seeking a seasoned Service Charge Accountant to join their dynamic Finance Team. This is an excellent opportunity for a finance professional with a strong background in service charge accounts, looking to advance their career in a supportive and vibrant environment.**Key Responsibilities:**Prepare comprehensive income and...

  • Service Charge Accounting Professional

    1 week ago

    London, Greater London, United Kingdom Armstrong Knight Full time

    Armstrong Knight Property is seeking a seasoned Service Charge Accountant to join their dynamic Finance Team. This is an excellent opportunity for a finance professional with a strong background in service charge accounts, looking to advance their career in a supportive and vibrant environment.**Key Responsibilities:**Prepare comprehensive income and...

  • Service Charge Accountant

    1 week ago

    London, Greater London, United Kingdom Armstrong Knight Full time

    Armstrong Knight Property is seeking a seasoned Service Charge Accountant to join their dynamic Finance Team. This is an excellent opportunity for a finance professional with a strong background in service charge accounts, looking to advance their career in a supportive and vibrant environment.**Key Responsibilities:**Prepare comprehensive income and...

  • Service Charge Financial Specialist

    4 weeks ago

    London, Greater London, United Kingdom Savills Full time

    Position SummaryAn opportunity has arisen for a Service Charge Accountant within our dedicated service charge division. This role is pivotal in managing the service charge accounts, ensuring accurate preparation and finalization of reconciliations for certified service charge accounts, maintaining high standards of quality.Primary Responsibilities• Serve...

  • Service Charge Financial Specialist

    4 weeks ago

    London, Greater London, United Kingdom Savills Full time

    Position SummaryAn opportunity has arisen for a Service Charge Accountant within our dedicated service charge division. This role involves collaborating with the service charge accounts team to prepare and finalize reconciliations of internally certified service charge accounts with precision and excellence.Primary Responsibilities• Serve as the main point...

  • Service Charge Financial Specialist

    4 weeks ago

    London, Greater London, United Kingdom Savills Full time

    Position SummaryAn opportunity has arisen for a Service Charge Accountant within our dedicated service charge division. This role involves collaborating with the service charge accounts team to prepare and finalize reconciliations of internally certified service charge accounts, ensuring high-quality standards are met.Primary Responsibilities• Serve as the...