Care Navigator/document Workflow Assistant
7 months ago
**The purpose of the role is to**: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. Support the document workflow team by scanning on incoming letters & reports to the correct patient records. Process electronic documents.
Add correct clinical coding to patient records. Duties and responsibilities: The duties and responsibilities to be undertaken by members of the reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments, either over the telephone or face to face. Add all visit requests onto the duty doctors telephone triage list with a contact number and brief reason for visit.
Processing and distributing incoming mail Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Providing administration assistance as required from time to time, including filing, photocopying and scanning. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required.
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Ensure the kitchen is kept clean and tidy in turn with other staff. Premises: o Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Ensure that all new patients are registered onto the computer system promptly and accurately. Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager.
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Care Navigator/document Workflow Assistant
7 months ago
Wells, United Kingdom Wells City Practice Full timeWe are looking for a someone to join our friendly team as a Care Navigator/Document Workflow Assistant. You must have previous admin experience and demonstrate excellent communication and organisational skills and previous experience in a healthcare setting would be an advantage. The role will be split between reception and admin. On reception, you will be...
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Care Navigator
7 months ago
Wells, United Kingdom Wells City Practice Full timeWe are looking for a Care Navigator to join our friendly practice on a part-time basis. We have a fixed term 9 month contract working 20.5 hours a week over these days: - Wednesday 08.00 - 18.45 (with a 30 min unpaid lunchbreak) - Thursday 07.45 - 13.30 - Friday 08.00 - 12.30 You must have previous admin experience and demonstrate excellent communication...
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Home Care Assistant
7 months ago
Wells, United Kingdom Mendip Care Ltd Full time**About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Job Overview: We are seeking compassionate and dedicated Care Assistants to join our team. As a Care Assistant, you will provide essential support to individuals in need of care, ensuring their comfort, safety, and well-being. This is a...
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Home Care Assistant
7 months ago
Wells, United Kingdom Mendip Care Ltd Full time**About us** Job Overview: We are seeking compassionate and dedicated Care Assistants to join our team. As a Care Assistant, you will provide essential support to individuals in need of care, ensuring their comfort, safety, and well-being. This is a rewarding opportunity to make a positive impact on the lives of others. **Duties**: - Assist clients with...
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Care Navigator
7 months ago
Wells, United Kingdom Wells City Practice Full time**The purpose of the role is to**: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth...
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Care Assistant
7 months ago
Wells, United Kingdom Somerset Care Full timeDo you like to connect with people, make a difference and do the right thing? Somerset Care is an award-winning not-for-profit provider of care across the South West. When people think about care, they think of the Somerset Care Group. Fletcher House recruit based on values - you do not need to have experience, as we provide all the training...
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Document Production Assistant
2 weeks ago
Tunbridge Wells, United Kingdom PDR Solutions Full time**Are you organised with a keen eye for detail?** **Do you have accurate audio and copy typing skills?** Our client, one of Kent's leading law firms, are seeking an experienced Assistant to join their Document Production team. You will join a friendly team responsible for producing a wide range of legal documents and correspondence for the firm's...
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Care Assistant/senior Care Assistant
3 weeks ago
Wells, United Kingdom Real Care Group Ltd Full timeCare Assistants & Senior Care Assistants Needed Permanent - Full Time, Days or Night Shifts Available Elderly Residential Care £10.50- Care Assistants £12.50 - Senior Care Assistants As a Care Assistant at you will provide the highest quality of care to residents enabling them to live later life well. Duties will be varied and include supporting...
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Hallmark Care Homes | Care Assistant
4 days ago
Wells, United Kingdom Hallmark Care Homes Full timeWelcome with Warmth: Join Our Bighearted Team as a Senior Care Assistant at Hallmark Luxury Care Homes and Provide Exceptional Care! Position: Care Assistant Location: Chamberlain Court Care Home Type: Various Hours Salary: £12.05 per hour At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports...
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Home Care Assistant
7 months ago
Royal Tunbridge Wells, United Kingdom Chime Care Full time**About us**: Chime Care is revolutionary care provider - innovating to keep people at the heart of everything we do. Our goal is to transform home care by making it more accessible and improving its quality. We are innovative, customer-centric company providing rewarding work opportunities. **Note: We cannot offer visa sponsorships** Our self-employed...
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Health Care Assistant
7 months ago
Wells, United Kingdom IMPACTIVE CARE Full timeImpactive Care Ltd is looking for Healthcare Assistants (HCA) to join our well-trained and friendly team. You will be working within Nursing/Residential Homes throughout the region but close enough to you. There are various shifts and working patterns available to suit your needs in Wells and the surrounding areas. - the right to work in UK: - minimum of 3...
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Care Assistant
2 weeks ago
Tunbridge Wells, United Kingdom Kent Social Care Professionals Full time**Job Title**: Care Assistant **Location: **Tunbridge Wells - TN1, TN2, TN3, TN4 **Pay Rate**: £10.14 - £11.00 per hour **Mileage**:20p per mile **Access to vehicle required**: Yes, due to the geographical location and nature of the role **Shifts available: **Flexible hours available, full time, part time, evenings and weekends available. Work around...
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Care Assistant
3 weeks ago
Tunbridge Wells, United Kingdom Kent Social Care Professionals Full time**Job Title**: Care Assistant **Location: **Tunbridge Wells TN1, TN2, TN3, TN4 **Pay Rate**: £10.14 - £11.00 per hour **Mileage**:20p per mile **Access to vehicle required**: Yes, due to the geographical location and nature of the role **Shifts available: **Flexible hours available, full time, part time, evenings and weekends available. Work around...
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Care Assistant
2 weeks ago
Tunbridge Wells, United Kingdom Helping Hands Home Care Full timeLocation: Tunbridge Wells Care Assistant At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own - those who go above and beyond every single day for our customers. Our care assistants have a varied role that ranges from providing companionship and going...
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Care Assistant
2 weeks ago
Royal Tunbridge Wells, United Kingdom Tunbridge Wells Care Centre Full time**_New to Care?_** _Are you a caring, warm, compassionate and supportive person looking for your next career move within the Healthcare Sector? If so, we would love to hear from you, experience is not essential as we will provide you with all the training you need to be successful in the role._ **Tunbridge Wells Care Centre - Health Care...
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Care Assistant
7 months ago
Royal Tunbridge Wells, United Kingdom Tunbridge Wells Care Centre Full time**Tunbridge Wells Care Centre - Health Care Assistant** **£11.00 - £11.40 per hour (depending on experience)** **Full-Time - Permanent Role - Dayshift 7am-7pm** - **New to Care?**_ - Are you a caring, warm, compassionate and supportive person looking for your next career move within the Healthcare Sector? If so, we would love to hear from you, experience...
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Care Assistant
2 weeks ago
Wells, United Kingdom RCG Full timeCare Assistants & Senior Care Assistants Needed Permanent - Full Time, Days or Night Shifts Available Elderly Residential Care £11.59- Care Assistants £13.52 - Senior Care Assistants As a Care Assistant at you will provide the highest quality of care to residents enabling them to live later life well. Duties will be varied and include supporting...
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Care Assistant
7 months ago
Royal Tunbridge Wells, United Kingdom Tunbridge Wells Care Centre Full time**Tunbridge Wells Care Centre - Health Care Assistant** **£11.00 - £11.40 per hour (depending on experience)** **Full-Time - Permanent Role - Dayshift 7am-7pm and Nightshift 7pm-7am** - **New to Care?**_ - Are you a caring, warm, compassionate and supportive person looking for your next career move within the Healthcare Sector? If so, we would love to...
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Care Assistant
2 weeks ago
Royal Tunbridge Wells, United Kingdom Helping Hands Home Care Full timeLocation: Tunbridge Wells **Care Assistant** At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own - those who go above and beyond every single day for our customers. Our care assistants have a varied role that ranges from providing companionship and...
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Care Assistant
2 weeks ago
Wells, United Kingdom Three Swans Recruitment Ltd Full timeCare Assistants & Senior Care Assistants Needed Permanent - Full Time, Days or Night Shifts Available Elderly Residential Care £11.59- Care Assistants £13.52- Senior Care Assistants As a Care Assistant at you will provide the highest quality of care to residents enabling them to live later life well. Duties will be varied and include supporting...