Care Navigator/document Workflow Assistant
5 months ago
**The purpose of the role is to**: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. Support the document workflow team by scanning on incoming letters & reports to the correct patient records. Process electronic documents.
Add correct clinical coding to patient records. Duties and responsibilities: The duties and responsibilities to be undertaken by members of the reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments, either over the telephone or face to face. Add all visit requests onto the duty doctors telephone triage list with a contact number and brief reason for visit.
Processing and distributing incoming mail Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Providing administration assistance as required from time to time, including filing, photocopying and scanning. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required.
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Ensure the kitchen is kept clean and tidy in turn with other staff. Premises: o Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Ensure that all new patients are registered onto the computer system promptly and accurately. Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager.
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Care Navigator/document Workflow Assistant
5 months ago
Wells, United Kingdom Wells City Practice Full timeWe are looking for a someone to join our friendly team as a Care Navigator/Document Workflow Assistant. You must have previous admin experience and demonstrate excellent communication and organisational skills and previous experience in a healthcare setting would be an advantage. The role will be split between reception and admin. On reception, you will be...
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Care Navigator
5 months ago
Wells, United Kingdom Wells City Practice Full timeWe are looking for a Care Navigator to join our friendly practice on a part-time basis. We have a fixed term 9 month contract working 20.5 hours a week over these days: - Wednesday 08.00 - 18.45 (with a 30 min unpaid lunchbreak) - Thursday 07.45 - 13.30 - Friday 08.00 - 12.30 You must have previous admin experience and demonstrate excellent communication...
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Home Care Assistant
5 months ago
Wells, United Kingdom Mendip Care Ltd Full time**About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Job Overview: We are seeking compassionate and dedicated Care Assistants to join our team. As a Care Assistant, you will provide essential support to individuals in need of care, ensuring their comfort, safety, and well-being. This is a...
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Home Care Assistant
5 months ago
Wells, United Kingdom Mendip Care Ltd Full time**About us** Job Overview: We are seeking compassionate and dedicated Care Assistants to join our team. As a Care Assistant, you will provide essential support to individuals in need of care, ensuring their comfort, safety, and well-being. This is a rewarding opportunity to make a positive impact on the lives of others. **Duties**: - Assist clients with...
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Care Navigator
5 months ago
Wells, United Kingdom Wells City Practice Full time**The purpose of the role is to**: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth...
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Care Assistant
5 months ago
Wells, United Kingdom Somerset Care Full timeDo you like to connect with people, make a difference and do the right thing? Somerset Care is an award-winning not-for-profit provider of care across the South West. When people think about care, they think of the Somerset Care Group. Fletcher House recruit based on values - you do not need to have experience, as we provide all the training...
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Care Assistant
7 months ago
Wells, United Kingdom Axis Full time**Job Summary**: We are looking for a compassionate and dedicated Care Assistant. In this role, you will be responsible for providing care and support to our residents, helping them with their daily activities, and ensuring they receive the best possible care. **Responsibilities**: Provide physical and emotional support to residents in accordance with their...
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Care Worker
6 months ago
Wells, United Kingdom Mendip Care Ltd Full timeJob Title: Care Worker **Duties**: - Provide personal care and support to individuals in their own homes - Assist with activities of daily living, including bathing, dressing, grooming, and toileting - Administer medication as prescribed and assist with medication management - Prepare meals and assist with feeding if necessary - Perform light housekeeping...
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Home Care Assistant
5 months ago
Royal Tunbridge Wells, United Kingdom Chime Care Full time**About us**: Chime Care is revolutionary care provider - innovating to keep people at the heart of everything we do. Our goal is to transform home care by making it more accessible and improving its quality. We are innovative, customer-centric company providing rewarding work opportunities. **Note: We cannot offer visa sponsorships** Our self-employed...
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Care Assistant
1 month ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Active Care Group. As a Care Assistant, you will play a vital role in supporting our clients with complex care needs in their own homes.Key ResponsibilitiesAs a Care Assistant, you will be responsible for providing high-quality care and support to our clients,...
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Care Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Active Care Group. As a Care Assistant, you will play a vital role in supporting our clients with complex care needs in their own homes.Key ResponsibilitiesAs a Care Assistant, your duties will include:Providing personal care and support to our clientsAssisting with...
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Care Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Active Care Group. As a Care Assistant, you will play a vital role in supporting our clients with complex care needs, including spinal cord injuries, in their own homes.Key ResponsibilitiesSupport clients with personal care, medication, and domestic dutiesWork...
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Care Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Active Care Group. As a Care Assistant, you will play a vital role in supporting our clients with complex care needs, including spinal cord injuries, in their own homes.Key ResponsibilitiesSupport clients with personal care, medication, and domestic dutiesWork...
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Care Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeUnlock a rewarding career with Active Care GroupWe are seeking a dedicated Care Assistant to join our team in providing complex care to adults with spinal cord injuries in their own homes.This role involves supporting our clients with personal care, medication, moving and handling, and domestic duties.No previous experience is required, as we provide full...
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Care Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeActive Care Group is a leading provider of complex care, and we are seeking a dedicated Care Assistant to join our team.This role involves supporting a male client with a spinal cord injury in his own home, providing personal care, medication management, moving and handling, and domestic duties.No previous experience is required, as full training, shadow...
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Care Support Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Candlelight Care Full timeRole OverviewCandlelight Care is seeking a skilled Care Support Assistant to join our prestigious team. This is a rare opportunity to make a difference in people's lives by providing short-term care and reablement services in patients' own homes.Key ResponsibilitiesDeliver high-quality care and support to patients in their own homesWork collaboratively with...
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Care Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Active Care Group. As a Care Assistant, you will play a vital role in supporting our clients with complex care needs in their own homes.Key ResponsibilitiesSupport clients with personal care, medication, and domestic dutiesWork collaboratively with our clinical and...
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Care Assistant
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Active Care Group Full timeJoin Active Care Group, one of the UK's leading providers of complex care, as a Care Assistant at our client's home based in Bidborough.We're looking for a kind and caring individual to support our male client with a spinal cord injury in his own home.This role involves supporting with personal care, medication, moving and handling, and domestic duties.As a...
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Care Assistant
5 months ago
Royal Tunbridge Wells, United Kingdom Tunbridge Wells Care Centre Full time**Tunbridge Wells Care Centre - Health Care Assistant** **£11.00 - £11.40 per hour (depending on experience)** **Full-Time - Permanent Role - Dayshift 7am-7pm** - **New to Care?**_ - Are you a caring, warm, compassionate and supportive person looking for your next career move within the Healthcare Sector? If so, we would love to hear from you, experience...
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Care Assistant
4 weeks ago
Llandrindod Wells, Powys, United Kingdom Brook Street Social Care Full timeSupport WorkerWe are seeking a dedicated and compassionate Support Worker to join our team at a Supported Living Home for Adults with Learning Disabilities.Key Responsibilities:• Provide high-quality care and support to adults with learning disabilities• Assist residents with daily living activities• Encourage independence and promote well-being•...