Care Navigator
7 months ago
**The purpose of the role is to**: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments, either over the telephone or face to face. Add all visit requests onto the duty doctors telephone triage list with a contact number and brief reason for visit.
Processing and distributing incoming mail Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager.
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Care Navigator
7 months ago
Wells, United Kingdom Wells City Practice Full timeWe are looking for a Care Navigator to join our friendly practice on a part-time basis. We have a fixed term 9 month contract working 20.5 hours a week over these days: - Wednesday 08.00 - 18.45 (with a 30 min unpaid lunchbreak) - Thursday 07.45 - 13.30 - Friday 08.00 - 12.30 You must have previous admin experience and demonstrate excellent communication...
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Care Navigator/document Workflow Assistant
7 months ago
Wells, United Kingdom Wells City Practice Full timeWe are looking for a someone to join our friendly team as a Care Navigator/Document Workflow Assistant. You must have previous admin experience and demonstrate excellent communication and organisational skills and previous experience in a healthcare setting would be an advantage. The role will be split between reception and admin. On reception, you will be...
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Care Navigator/document Workflow Assistant
7 months ago
Wells, United Kingdom Wells City Practice Full time**The purpose of the role is to**: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth...
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Intermediate Care Clinician
3 days ago
Wells, United Kingdom Somerset NHS Foundation Trust Full timeThis is an exciting opportunity to join our well established team working within the Intermediate Care model which is based in Wells. We are looking for a proactive Band 6 Registered Nurse who can support the Somerset Hub for Coordinating Care that delivers across Somerset. The Somerset Hub for Coordinating Care operates 7 days a week 08:00-20:00 (including...
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Female Community Care Worker
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Sanctuary Personnel Ltd Full timeAbout the Role:Our team is looking for a highly motivated Female Community Care Worker to provide exceptional support to individuals with autism in Tunbridge Wells.Estimated Salary: Up to £23,264 per annum based on location and experience.Key Responsibilities:Assisting with daily living activities, including community engagement and outings.Facilitating...
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Clinical Pathway Lead
7 months ago
Royal Tunbridge Wells, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full timePlease refer to the attached job description for full details and main responsibilities of the role. What is Mental Health Together? In Kent and Medway, the community mental health transformation has created a new service model called Mental Health Together. It is a multi-agency offer, which means bringing all the services and agencies that support people...
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Customer Care and Insurance Specialist
3 days ago
Tunbridge Wells, Kent, United Kingdom Phoenix SC Ltd Full timeCompany Overview:Phoenix Solutions & Consulting is a renowned Insurance Brokerage based in Kent, working directly with esteemed clients. As part of our team, you will have the chance to grow your career and develop your skills in a dynamic environment.Job Description:You will be responsible for delivering exceptional customer service, navigating customer...
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Insurance Sector Liaison Specialist
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Phoenix SC Ltd Full timeAbout the RolePhoenix SC Ltd is seeking a highly skilled Customer Care Insurance Advisor to join our team in Tunbridge Wells, Kent. As a key member of our insurance brokerage, you will play a vital role in providing exceptional customer service and support.Job OverviewThis full-time, permanent position involves working directly with customers, navigating...
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General Practitioner
3 weeks ago
Royal Tunbridge Wells, United Kingdom West Kent Primary Care Full timeJob summary Tunbridge Wells PCN are looking to recruit a newly qualified,salaried GP to join our growing and dynamic multi-disciplinary team.Due to thechanges in the ARRS Scheme to introduce General Practitioners we are looking toexpand our team by seeking to employ a newly qualified General Practitioner whohas not previously been substantively employed at a...
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Autism Support Specialist
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Sanctuary Personnel Ltd Full timeJob Title: Female Community Care WorkerWe are seeking a compassionate and skilled Female Community Care Worker to join our team at Sanctuary Personnel Ltd.Salary: Up to £23,264 per annum.Main Responsibilities:Providing emotional support and encouragement to individuals with autism in daily living activities.Facilitating social interactions and promoting...
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Supporting Individuals with Autism
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Sanctuary Personnel Ltd Full timeJob Overview:Sanctuary Personnel Ltd is seeking a dedicated Female Community Care Worker to provide comprehensive support to individuals with autism in a full-time position in Tunbridge Wells.Compensation Package: Up to £23,264 per annum.Duties and Responsibilities:Supporting individuals with daily living activities, including community engagement and...
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Insurance Customer Service Advisor
2 weeks ago
Royal Tunbridge Wells, United Kingdom Phoenix SC Ltd Full timeJob descriptionPhoenix Solutions & Consulting are working directly with an esteemed Insurance Brokerage based in Tunbridge wells, Kent.We are looking for induvial's who are looking for their next career opportunity in the Insurance industry, dealing with customer calls and navigating their information providing a detailed and professional approach to their...
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Commercial Insurance Support Advisor
5 days ago
Tunbridge Wells, Kent, United Kingdom Phoenix SC Ltd Full timeCareer Opportunity in InsurancePheonix SC Ltd are working directly with an esteemed Insurance Brokerage based in Kent.We are looking for individuals who are keen to learn and progress in the Insurance industry, dealing with customer calls and navigating their information while providing a detailed and professional approach to customer care and insurance.This...
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Insurance Advisor
5 days ago
Tunbridge Wells, Kent, United Kingdom Phoenix SC Ltd Full timeJob OpportunityWe are seeking a highly skilled Insurance Advisor to join our team at Phoenix Solutions & Consulting in Tunbridge Wells, Kent.This role involves dealing with customer calls and providing detailed and professional approaches to customer care and insurance. You will be responsible for navigating customer information while adhering to FCA and...
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Insurance Customer Service Advisor
1 month ago
Royal Tunbridge Wells, United Kingdom Phoenix SC Ltd Full timeJob description Phoenix Solutions & Consulting are working directly with an esteemed Insurance Brokerage based in Tunbridge wells, Kent. We are looking for induvial's who are looking for their next career opportunity in the Insurance industry, dealing with customer calls and navigating their information providing a detailed and professional approach to...
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Insurance Customer Service Advisor
3 months ago
Royal Tunbridge Wells, United Kingdom CV-Library Full timeJob description Phoenix Solutions & Consulting are working directly with an esteemed Insurance Brokerage based in Tunbridge wells, Kent. We are looking for induvial's who are looking for their next career opportunity in the Insurance industry, dealing with customer calls and navigating their information providing a detailed and professional approach to...
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Autism Support Professional
1 week ago
Tunbridge Wells, Kent, United Kingdom Sanctuary Personnel Ltd Full timeSanctuary Personnel Ltd, a forward-thinking recruitment agency, has a permanent position available for a Female Support Worker to work full-time in a Children's home in Kent.This permanent Female Support Worker will have an estimated salary of up to £23,264 per annum.Main Responsibilities:Providing daily living support to individuals, including...
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Insurance Industry Career Professional
3 days ago
Tunbridge Wells, Kent, United Kingdom Phoenix SC Ltd Full time**Job Overview:**We are seeking a talented professional to join our team at Phoenix Solutions & Consulting as a Customer Care and Insurance Advisor. In this role, you will be responsible for delivering exceptional customer service and providing detailed and professional approaches to customer care and insurance.Key Responsibilities:Providing excellent...
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Upper Gi Patient Pathway Navigator
7 months ago
Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full timeThe post holder will be the point of contact for the next steps in patient pathways following a cancer referral/diagnosis. The post holder will co-ordinate with the clinical team to arrange the next steps in the pathway and will communicate these to the patient. The post holder will communicate questions and queries from the patient to the clinical team and...
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Childcare and Autism Support Professional
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Sanctuary Personnel Ltd Full timeSanctuary Personnel Ltd Job Description:This exciting opportunity is available for a Female Support Worker to join our dynamic team in Tunbridge Wells, Kent.The ideal candidate will be passionate about supporting individuals with Autism, bringing enthusiasm and dedication to their work.The salary for this permanent role is up to £23,264 per annum.Main...