Digital Engagement and Change Lead, Band 8a

3 months ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

To provide transformation change and engagement support for digitally enabled projects. Bring experience and expertise to communications, engagement, and organisational change for digitally enabled projects.

Based in Gloucester Hospitals Digital team, and acting as part of a wider Integrated Care System, provide support for transformational change in the way health is delivered and received.

To engage with stakeholders at all levels, and using clearly articulated communications skills to ensure that we take our clinical and operational teams together on the journey to excellence
- Responsible for the communications and engagement budget
- Responsible for the Change Management, Communication, and Engagement Plans
- Responsible for delivery of change management, communication and engagement plans against time, cost and quality
- Responsible for quality and tone of regular reporting

**Note**: The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

DIMENSIONS
- Provide a competent and effective standard of support to the Digital Transformation team to ensure the smooth running of programmes and projects.
- Communicate effectively with a range of people on a variety of project matters across multiple organisations and with people at Board Level.
- Maintain a library of project files and outputs including strict version control and utilising protocols for change control of documentation.
- Coordinate the progress reporting and the management and arrangement of meetings to number of strategic projects and programmes
- Ensure effective communication between project teams and partner organisations acting as the first point of contact for enquiries from end users.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
- Word processing and text processing RSA Stage III or equivalent experience / ability
- Ability to create and update spreadsheets and databases
- Ability to pick up new skills including specialised IT systems and project management tools
- Proven organisational skills with the ability to prioritise workload and work to deadlines.
- Ability to plan and organize complex activities or programmes
- Good communication and social skills with a good command and understanding of English, punctuation and grammar
- Ability to communicate information even in evolving projects when messages may change
- Ability to work flexibly within a team, quickly and accurately
- Ability to use own judgment, initiative and identify and advise on own training needs
- Motivated and innovated, taking the lead on service improvement and new ways of working/delivering targets

KEY RESULT AREAS
- Assist the Programme and Project managers with the development and preparation of project plans
- To update plans and project documentation as required and/or directed by the Programme / Project Manager
- Assist in the updates and maintenance of the project Risk & Issue (RAID) logs
- To communicate national or project related standards and policy documents/communiqué’s to relevant members of the project team
- To represent the project and its issues to other stakeholder groups as required at all stages of project development
- Undertake project audits or surveys as required, including undertaking initial analysis of results
- To maintain project files and documentation, including the correct protocols for change control, versions and distribution of new copies/versions as appropriate
- Develop project policies and protocols and maintain a filing system/library of project outputs, including versions, updates, change control information and dependencies, where required.
- To effectively manage the Team’s diaries, organise meetings and location and distribute agendas/papers
- Demonstrate office systems to new starters and provide project training when required
- Undertake any other appropriate duties, commensurate with the role as required at the request of the line manager.

COMMUNICATIONS AND WORKING RELATIONSHIPS
- Project & Programme Managers
- Project & Programme Boards
- Work stream Leads
- Senior Responsible Officers (SROs)
- Executive Directors (Project Sponsors



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