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Events and Services Coordinator

4 months ago

Chester, United Kingdom Chester Cathedral Full time

Events & Services Coordinator

37.5 hours per week

Permanent

Chester Cathedral is an ancient abbey of international importance that has played a significant part in shaping the history of the City. It still plays an important part in the spiritual, cultural and civic life of Chester and beyond. The site includes the Cathedral, with the most complete set of monastic buildings in the country, the Georgian square and streets and the largest green spaces within the walls, including the scheduled ancient monument, the Roman barracks, beneath the Dean’s field.

As a major place of daily Worship, a tourist attraction and a community venue, the Cathedral welcomes around 300,000 visitors each year and operates as a vibrant and diverse destination with a large team of staff and volunteers.

**Overall Purpose of the Job**

**Key Responsibilities**
- To assist the Sales & Events Manger in all aspects of planning, administration and execution of events and services.
- Driving improvement in the event experience both for day visitors and hospitality attendees
- To deputise for the Sales & Events Manager as required.
- Providing administrative support to the organisation.

**Events**
- Ensuring that event set up is delivered to the highest standard.
- Coordinate the planning of events within the Cathedral.
- Take a lead role in the delivery of events across the Cathedral.
- Being the point of contact for the client, and the liaison between the Cathedral and event organisers in the run up to and on the day of events.
- Working with external clients and all departments in the Cathedral to ensure that all special events and services are delivered efficiently and to the required standards.
- Setting up, attending, and leading planning meetings for events and services as required.
- Support with Exhibition planning and implementation.

**Worship & Services**
- Working with the clergy in the planning and administration of services as required.
- Working with external organisations around special services being held at the Cathedral.
- Supporting with the management of guest lists.

**General**
- Preparing client communications.
- Space planning and allocation ensuring that the use of the Cathedral spaces is maximised.
- Leading meetings to provide updates on upcoming events and bookings to the wider team.
- Playing a lead role in Box Office management including seating plans.
- Working with travel and group operators to ensure that income is maximised.

**You will**
- Work in pursuit of the Cathedral’s Vision, Mission, and objectives; to work within its diversity and other policies and procedures and to support and promote its values.
- Be confident and knowledgeable able to communicate confidently with clients, potential clients and internal stakeholders.
- Develop strong internal and external relationships.
- Manage relationships with new and existing clients, tour operators and travel partners.
- Be confident networking with other industry professionals and contacts.
- Be as comfortable with the office-based side of the role, as the physical side which includes event set ups, and client liaison.
- Perform any other reasonable duties that may be required.

**Health & safety**
- Be aware of the current health and safety policy and procedures.
- Ensure that areas of responsibility are kept in safe order and condition.
- Undertake Duty Management of the Cathedral.

**Training & development**
- The individual will be expected to attend training courses and meetings as required and to keep alert to legislation and other changes and opportunities for personal development.
- All Cathedral employees and volunteers are required to complete a basic awareness course in safeguarding.

This job description does not form part of your contract of employment.

**Working Pattern**:
Full time - Occasional evening and weekend work will be required.

**Remuneration**:
**Salary**: £23,000
Hours: 37.5 hours per week
Holidays: 28 days, including bank holidays
Pension: 5% matched contribution plus additional 5% non-contributory

**Applications will be reviewed as they arrive.**

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Work Location: One location