Front of House/ Dental

3 months ago

London, United Kingdom Twoth St John's Wood Full time

**Job description**:
Twoth Dental & Facial Aesthetics is a high-end, private clinic in St John's Wood providing dental and facial aesthetics treatments. Our services include general, cosmetic dentistry & facial enhancement by a highly experienced, dynamic team.

Patient care, a 5-star customer experience, and the well-being of our patients and team members is our priority. Kindness, respect, and honesty are paramount to our culture. We care for our team members and our patients as though they are our family.

This is a brilliant opportunity for a reptionist/tco who has a passion for prioritising patients and their journey at the clinic. We are looking for a motivated, ambitious, and experienced tco/receptionist to join our kind and caring team. We are a 5-treatment room clinic focused on general, cosmetic dentistry, and facial aesthetics located in the beautiful area of St John's Wood.

**Responsibilities**:

- Serve as the initial point of contact for new patient inquiries.
- Engage with patients to discuss available treatments, both virtually and in person.
- Conduct thorough discussions on treatments and present viable finance options.
- Provide comprehensive support throughout the patient's treatment journey.
- Maintain effective communication with key business relationships.
- Ability to cover receptionist duties when required.
- Actively contribute to business development growth strategies.

**Essential Requirements**:

- Strong negotiation and closing skills.
- Driven by achieving key targets with a proven sales track record.
- Organised with impeccable attention to detail.
- Motivated and goal-oriented.
- Previous experience in a sales-focused, customer-centric industry.
- Dental and facial aesthetics experience (desirable but not essential).
- Positive attitude and excellent communication skills.
- Competent IT proficiency.
- Use of intra-oral digital scanners (desirable but not essential).

**Key Job Benefits**:

- Competitive salary with potential for rapid growth.
- A bonus based on achieving targets with clear KPIs after completion of successful probation period
- Opportunity to work alongside a friendly, professional, and experienced team.
- Annual training provided to all staff.
- Ongoing support and opportunities for personal and professional development.
- Career growth possibilities within our rapidly expanding organisation.
- Substantially discounted dental and aesthetic treatments for employees.

EXPERIENCED TREATMENT COORDINATORS ONLY willing to work on Saturdays and Sundays

**Benefits**:

- Company events
- Company pension

**Schedule**:8-hour shift

**Experience**:Dental and Aesthetic Treatment Coordinator: 1 year (preferred)

**Work Location**: In person

**Job Type**: Part-time

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- Treatment coordinator: 1 year (required)

Work Location: In person

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