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Service Co-ordinator for Patient Services
4 months ago
**Band 5**:
**Main area**
- Patient Services
- **Grade**
- Band 5
- **Contract**
- Permanent
- **Hours**
- Full time
- Part time
37.5 hours per week
- **Job ref**
- 343-NN-6065648-A&C-Z**Site**
- St Helier Hospital
- **Town**
- Carshalton
- **Salary**
- £32,720 - £39,769 Pro rota PA inc HCAS Outer London
- **Salary period**
- Yearly
- **Closing**
- 04/03/2024 23:59- As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19._
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values
**Job overview**:
The post holder will work closely with the TRI which consists of the General Manager, Head of Nursing for Patient Services and the Clinical Director and the Patient Services Senior Management Team. They will need to use their own initiative and without direct supervision to provide a proactive, comprehensive, high quality and effective senior administrative support to Patient Services comprising of the Outpatient Booking Centre, Health Records and Outpatient areas across sites.
**Main duties of the job**:
The post holder will be responsible for coordinating administration and financial responsibilities key to the division in order to maintain governance, actions and organisation within the staff group. You will also be involved in departmental, and Trust, project work and key departmental initiatives.
Key actions you will undertake will support the staff and patients aligned within the division.
You will have the initiative to actively pre-empt and support the senior team and possess excellent organisational and staff engagement skills. You will independently produce a high quality standard of work that supports the work of Patient Services.
Work with the Quality Manager on matters of Clinical Governance to improve the quality of services provided and to ensure they are provided safely for staff and patients.
**Working for our organisation**:
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
**Detailed job description and main responsibilities**:
**Person specification**:
**Knowledge and Experience**:
**Essential criteria**:
- Evidence of good organisational skills
- Evidence of excellent communication skills
- Minimal 2 years NHS experience
- Good general education
**Desirable criteria**:
- Ability to facilitate change
- Evidence of project management experience
**Knowledge**:
**Essential criteria**:
- Systems knowledge - IPM/EPR/ERS
**Our mission: ‘to put the patient first by delivering great care to every patient, every day.’**:
There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.
Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.
We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.
**FURTHER INFORMATION
