Customer Service Administrator

2 weeks ago


Falkirk, United Kingdom Clarkson Owens Recruitment Limited Full time

The purpose of this role is to assist our clients after moving into their new home and support with any remedial and snagging works. To be successful in the role, we require someone with residential and new build home experience. Other relevant experience will be considered.

**Responsibilities**:
**As a Customer Service Administrator, you’ll be responsible for**:

- Providing high-quality care to our customers and a first class administration service to our customer service team
- Answering calls politely and professionally
- Meet our customers’ needs
- Building strong working relationships with the clients and contractors who call us
- Handling complaints, distributing post, looking after filing, managing meeting room bookings
- Have some experience with payroll

**About you**

You’ll need lots of previous administration experience in a similar environment, along with exceptional attention to detail, and a friendly and professional approach to taking calls. Strong communication skills are just as important and you’ll be comfortable using MS Office software while also learning to use a range of other IT systems.

**Job Types**: Full-time, Permanent

**Salary**: £18,159.79-£25,117.99 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Falkirk, FK1 1JR



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