Operations Coordinator

4 weeks ago


Falkirk, United Kingdom Boiler Sure Full time

APPLICATIONS WITH COVER LETTER **ONLY** WILL BE REVIEWED.

Careers at Boiler Sure - Come and join Central Scotland's fastest growing Boiler installation and Repair company and get great rewards.

**Operations Coordinator - Customer Service**:

- Full time / Permanent

Boiler Sure - our customer base is in the private sector with over 15,000 customers in the Central Scotland area. Rated excellent on Trust Pilot & Google.

Our main business is in the servicing and installation of gas central heating systems and associated products.

As we continue to be the very best in the industry, and to support a major growth strategy throughout 2024, we have an exciting opportunity for a Operations Coordinator within our customer service department, operating from our head office in Grangemouth.

You will be responsible for the day to day operational management of the following:

- Co-ordinating all daily service enquiries, including handling both inbound and outbound customer calls.
- Organising and communicating all aspects of the installation process.
- Liaising with all relevant stakeholders to ensure a prompt response to any issues arising from customers, suppliers or tradespeople.
- Extensive management of logistics and planning to optimise business efficiency.
- Working with the operations management team on the development and implementation of new systems to improve efficiency and service standards.
- Supporting the operations management team on the delivery of key targets.
- Providing administrative support to key stakeholders across the business.
- Use customer feedback to identify initiatives which improve the overall service experience.

The skills you will need to succeed in the role:

- A minimum of 3 years’ experience in a customer role delivering outstanding service
- Excellent planning and organisation skills, with meticulous attention to detail
- The ability to grow and maintain relationships across a variety of levels
- Being highly self-motivated and innovative.

This is an exciting time to join our forward thinking creative team and be part of one of Scotland’s best-known household brands, Boiler sure

Pay: £20,784.40-£22,745.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person


  • Care Coordinator

    2 months ago


    Falkirk, United Kingdom ARCHER RESOURCING LTD Full time

    Archer Resourcing have an exciting opportunity for a Care Coordinator to join the team in Falkirk! As a Care Coordinator you will be working to support individuals, as well as ensuring that Care Workers are matched to suitable clients based on the level and type of care that they need. The team in Falkirk are looking for a hard-working team player thatwill...

  • Homecare Coordinator

    3 weeks ago


    Falkirk, United Kingdom Anderson Wright Consulting Ltd Full time

    **HOMECARE COORDINATOR - GLASGOW - FULL TIME - CIRCA £24,000 BASIC SALARY + BENEFITS** Our client is a leading independent family home care provider with 30 years experience. They want their staff to fulfill their full potential and provide an ongoing career development path. They are now looking to recruit a Care Coordinator to assist with the management...

  • Fleet Coordinator

    2 weeks ago


    Falkirk, United Kingdom Peter Vardy Full time

    Vacancy details Job Title Fleet Coordinator Contract type Full Time The Opportunity Fleet Coordinator Peter Vardy – FlexAuto Grangemouth, FK3 8XJ £Competitive plus bonus and excellent benefits 40 Hours Monday to Friday 8.30am to 5pm Driving License Essential Peter Vardy Ltd is a young, innovative, and fast...

  • Care Coordinator

    6 days ago


    Falkirk, United Kingdom 1st Homecare Full time

    **Care Co-ordinator - Full Time - Falkirk** **£12.48 per hour** An exciting opportunity has arisen for a Care Co-ordinator to join our Team in Falkirk **About us**: 1st Homecare, a specialist provider of personalised homecare support operating throughout Scotland. We provide a range of care and support services for vulnerable adults and...

  • HR Coordinator

    2 months ago


    Falkirk, United Kingdom Escape Recruitment Services Full time

    Job Type: Perm Town/City: Falkirk County: Falkirk Salary/rate: £25000 - £29000 per annum Sector: HR and Learning & Development Job ref: LH/61021 Post Date: 17.08.2023 **Linda Hunter**: Principal Recruiter Commercial & Administration 01506 517 216 07557 116134 **Description**: My client is a successful established manufacturing organisation in...

  • Service Coordinator

    1 week ago


    Falkirk, United Kingdom Veolia Full time

    **Transport Service Coordinator** **Salary**:£26,000 plus Bonus Scheme and other Veolia benefits **Hours**: 40 hours per week, Monday to Friday **Location**: Falkirk, FK2 7UY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking...


  • Falkirk, United Kingdom Net Zero Nation Limited Full time

    **An opportunity to join the fastest growing Net Zero certification movement for SMEs.** Net Zero Nation was founded to tackle the climate crisis by helping the business community to go faster and further in taking climate positive actions. SMEs make up 99% of the economy, but are often least able to enact Net Zero. They are the group who most need help....


  • Falkirk, United Kingdom Taylor's Trades + Labour Full time

    Job Summary: We are currently seeking experienced Excavator Operators for various sites in Glasgow, and the Central Belt. **Duties**: - Operate excavators to perform various excavation tasks according to project requirements - Safely and efficiently manoeuvre the excavator in different types of terrain - Conduct regular maintenance checks on the excavator...


  • Falkirk, United Kingdom Crunchy Carrots Full time

    Digital Advertising Coordinator - Part / Full Time - Operating Hours Monday to Friday - Location: Falkirk Crunchy Carrots is at an exciting point in our long-term legacy with an ever-expanding client base, consistent growth in our team, and definitive ambitions to be the provider of choice for all things marketing throughout Scotland. As such, we are...


  • Falkirk, United Kingdom Clarkson Owens Recruitment Full time

    Customer Care Administration The primary role of a Customer Care Administrator is to serve as the main point of contact for clients, ensuring their satisfaction throughout the year end defects. This entails promptly addressing inquiries, resolving concerns, coordinating with the Customer Care Operatives and booking them into appointments to meet...


  • Falkirk, United Kingdom Clarkson Owens Recruitment Full time

    Customer Care Administration The primary role of a Customer Care Administrator is to serve as the main point of contact for clients, ensuring their satisfaction throughout the year end defects. This entails promptly addressing inquiries, resolving concerns, coordinating with the Customer Care Operatives and booking them into appointments to meet...


  • Falkirk, United Kingdom Clarkson Owens Recruitment Full time

    Customer Care AdministrationThe primary role of a Customer Care Administrator is to serve as the main point of contact for clients, ensuring their satisfaction throughout the year end defects. This entails promptly addressing inquiries, resolving concerns, coordinating with the Customer Care Operatives and booking them into appointments to meet clients'...

  • SIPs Coordinator

    3 weeks ago


    Falkirk, United Kingdom NRL Recruitment Full time

    About the role: As a SIPs Coordinator, you will play a critical role in the Corrosion Loop (CLP) inspection process. Your primary responsibilities will include scoping, estimating, coordinating, and ensuring the readiness and quality of all SIPs requirements. You will also manage the scaffolding requirements and maintain the standing scaffolding report on a...

  • SIPs Coordinator

    3 weeks ago


    Falkirk, United Kingdom NRL Recruitment Full time

    About the role: As a SIPs Coordinator, you will play a critical role in the Corrosion Loop (CLP) inspection process. Your primary responsibilities will include scoping, estimating, coordinating, and ensuring the readiness and quality of all SIPs requirements. You will also manage the scaffolding requirements and maintain the standing scaffolding report on a...


  • Falkirk, United Kingdom Clarkson Owens Recruitment Full time

    Customer Care Administration The primary role of a Customer Care Administrator is to serve as the main point of contact for clients, ensuring their satisfaction throughout the year end defects. This entails promptly addressing inquiries, resolving concerns, coordinating with the Customer Care Operatives and booking them into appointments to meet...


  • Falkirk, United Kingdom Veolia Full time

    **Transport Service Coordinator** **Salary**:£25,000 plus Bonus Scheme and other Veolia benefits **Hours**:40 hours per week, Monday to Friday **Location**:Falkirk, FK2 7UY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking...

  • UK Lead Coordinator

    2 weeks ago


    Falkirk, United Kingdom Global Family Care Network Full time

    Job DescriptionUK Lead CoordinatorLocationFalkirk, ScotlandThe OrganizationGlobal Family Care Network is a non-profit organization that works to prevent and intercept child trafficking and systematic abuse and provide long-term and family-based care for children who are victims of commercial sexual exploitation and other forms of abuse. Our mission is...

  • UK Lead Coordinator

    2 weeks ago


    Falkirk, United Kingdom Global Family Care Network Full time

    Job Description UK Lead Coordinator Location Falkirk, Scotland The Organization Global Family Care Network is a non-profit organization that works to prevent and intercept child trafficking and systematic abuse and provide long-term and family-based care for children who are victims of commercial sexual exploitation and other forms of abuse. Our...

  • UK Lead Coordinator

    2 weeks ago


    Falkirk, United Kingdom Global Family Care Network Full time

    Job DescriptionUK Lead CoordinatorLocation Falkirk, ScotlandThe OrganizationGlobal Family Care Network is a non-profit organization that works to prevent and intercept child trafficking and systematic abuse and provide long-term and family-based care for children who are victims of commercial sexual exploitation and other forms of abuse. Our mission...

  • UK Lead Coordinator

    2 weeks ago


    Falkirk, United Kingdom Global Family Care Network Full time

    Job Description UK Lead Coordinator Location Falkirk, Scotland The Organization Global Family Care Network is a non-profit organization that works to prevent and intercept child trafficking and systematic abuse and provide long-term and family-based care for children who are victims of commercial sexual exploitation and other forms of abuse. Our...