Customer Service Administrator
3 weeks ago
Are you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent administration service to the department. Reporting to the Customer Service Manager, your day to day responsibilities will include:
- Handling telephone queries in a professional and polite manner ensuring a satisfactory outcome for our customers.
- Building and maintaining relationships with clients and external contractors.
- Complaint handling.
- Distributing the post and taking ownership of any administration of customer enquiries received.
- Produce letters, emails, reports, spreadsheets, filing and general administration for the customer care department and Customer Service Manager.
- Assist the customer service manager in ensuring any remedial work is managed and completed.
- Liaising with external contractors.
- Diary management for the customer service manager.
- Ensuring registration of all homes on the day of legal completion.
- Booking meeting rooms as required and arranging refreshments for meetings.
- Administration experience within a similar environment.
- Exceptional attention to detail.
- Friendly and professional manner.
- Strong communication skills.
- Proficiency in MS Office packages and IT systems.
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Customer Service Administrator
3 weeks ago
Falkirk, United Kingdom HollyField Personnel Full time**Customer Service Administrator** £22,652.00 START DATE: IMMEDIATE **Job Type**: Temporary to Permanent, Full Time Location: Falkirk, Scotland Hours: Monday to Friday, 8:30 am - 5.00 pm **_Please note: a DBS Check will be undertaken during first 2 weeks of employment_** **What our client offers when made a permanent member of staff**: - 29 days...
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Customer Service Administrator
4 weeks ago
Falkirk, United Kingdom Clarkson Owens Recruitment Limited Full timeThe purpose of this role is to assist our clients after moving into their new home and support with any remedial and snagging works. To be successful in the role, we require someone with residential and new build home experience. Other relevant experience will be considered. **Responsibilities**: **As a Customer Service Administrator, you’ll be...
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Customer Service Administrator
1 week ago
Falkirk, United Kingdom Clarkson Owens Recruitment Limited Full timeThe purpose of this role is to assist our clients after moving into their new home and support with any remedial and snagging works. To be successful in the role, we require someone with residential and new build home experience. Other relevant experience will be considered. **Responsibilities**: **As a Customer Service Administrator, you’ll be...
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Customer Service Administrator
1 month ago
Falkirk, United Kingdom CALA Homes Full time**About The Role**: We are looking to recruit a Customer Service Administrator to join the team based in our Falkirk office. This role will involve a blend of office and home working. Reporting to the Customer Service Manager, your main responsibility is to ensure customer satisfaction is achieved and provide a high level of administration support. You will...
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Customer Service Administrator
1 month ago
Falkirk, United Kingdom CALA Group Full time**About The Role**: We are looking to recruit a Customer Service Administrator to join the team based in our Falkirk office. This role will involve a blend of office and home working. Reporting to the Customer Service Manager, your main responsibility is to ensure customer satisfaction is achieved and provide a high level of administration support. You will...
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Customer Service Administrator
5 days ago
Falkirk, United Kingdom UBT Full time**Description** We have an exciting position available for a **Customer Service Administrator **to join an dynamic family-run business based in Falkirk. This company offers a range of professional coffee machines for offices, restaurants, cafes and businesses throughout the UK**. **This is a full time and permanent position to join a small and friendly...
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Customer Service Administrator
3 weeks ago
Falkirk, United Kingdom Pettigrew Recruitment Group Full timeAre you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...
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Customer Service Administrator
2 weeks ago
Falkirk, United Kingdom Pettigrew Recruitment Group Full timeAre you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...
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Customer Service Administrator
2 weeks ago
Falkirk, United Kingdom Pettigrew Recruitment Group Full timeAre you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...
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Office Administrator/customer Service
3 weeks ago
Falkirk, United Kingdom Boiler Sure Full timeAPPLICATIONS WITH COVER LETTER **ONLY** WILL BE REVIEWED. Careers at Boiler Sure - Come and join Central Scotland's fastest growing Boiler installation and Repair company and get great rewards. **Office Administrator/Customer Service**: - Full time / Permanent Boiler Sure - our customer base is in the private sector with over 15,000 customers in the...
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Customer Service Administrator
2 weeks ago
Falkirk, United Kingdom Office Angels Full timeJob Title - Customer Service Administrator Location - Falkirk Salary - £23K Hours - Monday to Friday 08.30 - 17.00 Due to client confidentiality, we cannot disclose who our client is but we can disclose that they are a well-known name within their sector and this is an exciting opportunity to join a successful family business. With a developed induction...
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Full Time Customer Service/Administrator
3 weeks ago
Falkirk, United Kingdom Pettigrew Recruitment Group Full timeAre you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...
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Full Time Customer Service/Administrator
2 weeks ago
Falkirk, United Kingdom Pettigrew Recruitment Group Full timeAre you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...
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Full Time Customer Service/Administrator
2 weeks ago
Falkirk, United Kingdom Pettigrew Recruitment Group Full timeAre you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...
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Full Time Customer Service/Administrator
3 weeks ago
Falkirk, United Kingdom Pettigrew Recruitment Group Full timeAre you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...
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Service Administrator
3 weeks ago
Falkirk, United Kingdom Alltruck Scotland Full time**Are you looking for your next career step?** If you want to be the best, it could be working with some of the world’s finest commercial vehicles. Alltruck Commercial Vehicle Repairs is looking for the right people to join their ever expanding and successful team based in Grangemouth. Alltruck Commercial has been supporting its customers for over a...
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Service Administrator
3 weeks ago
Falkirk, United Kingdom Office Angels Full timeOffice Angels are recruiting on behalf of a leading public services provider based in Larbert. Our client is looking for 4 Service Administrators to add to their processing team. Our client prides?themselves on providing an excellent customer journey and want YOU to be a part of it. The hours of work are? 9am - 5pm (Monday-Friday). Rate of Pay: - £10 per...
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Service Administrator
5 days ago
Falkirk, United Kingdom Office Angels Full timeOffice Angels are recruiting on behalf of a leading public services provider based in Larbert. Our client is looking for 4 Service Administrators to add to their processing team. Our client prides?themselves on providing an excellent customer journey and want YOU to be a part of it. The hours of work are? 9am - 5pm (Monday-Friday). Rate of Pay: - £10 per...
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Service Administrator
2 weeks ago
Falkirk, United Kingdom Stevenson Bros Full timeStevenson Bros (Avonbridge) Ltd operate a fleet of large articulated vehicles with tipper, chip liner curtain-sider and walking floor trailer combinations to move our customers’ goods within the UK. Whilst most of our fleet is operated from Central Scotland, to provide a prompt and efficient service to our customers, additional vehicles are strategically...
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Customer Service/receptionist
2 weeks ago
Falkirk, United Kingdom DH Automotive Falkirk ltd Full time**Responsibilities**: - Respond to customer inquiries in a timely manner. - Provide accurate and complete information to customers. - Resolve customer complaints in a professional manner. - Maintain customer records and update customer information as needed. - Identify and escalate issues to the appropriate personnel. - Maintain a positive attitude and...