Receptionist/administrator (Part-time)

5 months ago


Manchester, United Kingdom Stargaze Beauty Full time

Stargaze

Part time Receptionist/ Administrator

STARGAZE MANCHESTER ARE RECRUITING FOR A P/T RECEPTIONIST/ADMINISTRATOR TO ACT AS THE FIRST POINT OF CONTACT FOR CUSTOMERS WHO CONTACT US FOR OUR AWARD WINNING AESTHETIC & BEAUTY SERVICES.

**To be successful in this role you will need to have a keen interest in aesthetics & beauty, preferably studying and/ or already hold an industry diploma. Marketing knowledge would also be very useful**

The ability to multi task ,proven organisational skills, self motivation, flexibility & enthusiasm are some of the pre-requisites for this role. The hours are flexible but will include some evenings and weekends.

**This is a once in a life time opportunity to learn the business at first hand & train in new treatments when appropriate.**

Key responsibilities:

- Warmly greet clients
- Checking back with clients following a treatment
- Chasing reviews
- Reporting immediately to MD of any potential problematic issues
- Process & record transactions
- Offer beverages & chat with clients in reception area
- Welcome walk-ins, answer questions about services & discounts
- Cross sell services & products when appropriate through informative literature
- Update clients records & database
- Maintain a tidy clean reception area & assist with cleaning other areas
- Post on social media ( as directed) promotional campaigns
- Prepare stats for director
- Ad hoc duties

Key skills
- Excellent & effective communication skills
- Attention to detail
- Ability to work under pressure
- M'soft office inc excel

**Job Type**: Part-time

Pay: £10.00-£11.00 per hour

**Benefits**:

- Employee discount
- Free parking
- Store discount

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person



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