Receptionist - Part-time

4 months ago


Manchester, United Kingdom UHY Hacker Young Full time

Job role

Receptionist - Part-time

Location
- Manchester

Department

Operations

Contract type

Part-time

**Working 2 days a week (Wednesday and Thursday)**

**Location: Manchester Office - City Centre**

**About UHY Hacker Young**:
At UHY Hacker Young, we pride ourselves on being people focused, and we understand the importance of attracting - and keeping - the highest calibre of staff. From our Manchester office, our team of over 155+ partners and staff deliver a first-class service to a diverse range of clients, locally, nationally, and internationally. We are an ambitious and growing team, working across our audit and accounts, tax, corporate finance, bookkeeping, VAT, and admin departments.

**The role**:
Due to retirement, we are looking for a second Receptionist to job share this important role. You will be the first point of contact either by phone or in person for our visitors, clients, and callers and, therefore, are essentially the face and voice of our firm providing initial first impressions and representation of our brand.

Ideally, we would like someone with a couple of years’ experience as a Receptionist to meet and greet our clients in a professional, yet friendly and approachable manner.

To be successful you will hold the following:
**Qualifications**
- Minimum of GCSE Grade 4 in English and Maths (or equivalent)

**Knowledge/Abilities/Skills/Experience**
- Knowledge of software packages - Excel, Word, Outlook, Internet
- Excellent interpersonal skills
- Experience of working as part of a team in a professional office environment
- Experience of a reception function in a professional accountancy firm (desirable)
- Excellent verbal and written communication skills
- Good telephone communication etiquette
- Organised and resourceful
- Client focussed
- Active Listener

**Personal Qualities / Attributes**
- To be able to develop positive relationships with clients and the team and provide a first-class service to both
- Be professional and approachable with a friendly disposition
- To have a high level of commitment to the role, our brand and our values
- Organised and methodical
- To be flexible in a busy environment
- To be flexible to cover in a job-share role
- Be able to provide 2 references - one from your current / most recent employer
- Prove that you have the right to work within the UK

**Some of the tasks you will do**:

- Greet visitors, making them feel welcome and offering refreshments
- Keeping reception area and meeting rooms tidy and presentable at all times
- Answering incoming calls and re-directing or taking messages
- Responsible for the diary management of the meeting rooms, booking them and prepping them for the next meeting
- Arranging in-house lunches with the caterer
- Coordinate all incoming and outgoing post
- Facilities management for reception - franking machine, coffee machine and other consumables
- Other administrative miscellaneous duties

**Benefits**:

- Standard hours 08.30am to 5:00pm, Wednesday and Thursday (15hrs/week)
- 24 days’ holiday plus standard bank and public holidays (pro-rata for part time)
- Birthday off as paid annual leave
- Income protection scheme
- Payment of one professional subscription per year
- The option to purchase extra days leave
- The option to contribute into a pension scheme via salary sacrifice
- Commission for introducing new clients/work
- Commission for introducing new staff
- Life assurance (4 x salary)
- Membership of MediCash - a healthcare cash back plan
- Employee Discount Scheme membership (high street shops and supermarkets)
- Enhanced maternity and paternity pay after 2 years continuous service
- Funded social events
- Discounted gym membership
- Long Service Award Policy
- Funded fruit twice a week
- Monthly breakfast


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