Helpdesk

Mitie Group Ltd is currently seeking a motivated and customer-focused individual to join our Helpdesk team at Russells Hall Hospital in Dudley, West Midlands. This is a temporary position, starting on the 27th of March 2024 and ending on the 1st of May 2024. As a Helpdesk representative, you will be responsible for providing exceptional IT support to...

Helpdesk Operative In this role as a Helpdesk Operative, you will manage requests coming through to the helpdesk, ensuring that these are dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log information onto the database, as well as assign relevant employers to each request. You will produce reports???...

**Job Description**: **Contract Type**: Permanent **Hours**: 27 hours week **Salary**: £14,637.87-£22,460.99 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ Helpdesk Operative In this role as a Helpdesk Operative, you will manage requests coming through to the helpdesk, ensuring that these are dealt with...

An exciting opportunity has arisen within the Business Intelligence Team. We are looking for an efficient and committed individual to join our friendly team and take up the post of **EPR Helpdesk Officer.** The post holder will assist in the provision and governance of the Trust’s clinical information and reporting systems Rio and will provide a Helpdesk...

**Contract Type**: Permanent **Hours**: 1 hour week **Salary**: £9.50 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with within target times. You will answer calls within an...

**Contract Type**: Permanent **Hours**: 22.5 hours per week **Shift Pattern**: Fri 15.00-23.00, Sat and Sun 10.00-18.00 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ **Salary**:£19,134.50- £20,409.06 In this role as a Switchboard/Helpdesk Supervisor, you will help manage the department by ensuring all staff...

**Role objectives** - Working as part of a team you will be a central point of contact for Estates in receiving, allocating and completion of both Planned and Reactive jobs, ensuring SLA & KPI are met. Your role will be to take full ownership of each request and know how to come up with the best solution in a fast paced environment. Your excellent...

**Job objectives and responsibilities** Overview of our business - **Mitie** is a UK-based facilities management and technical services company (revenue c.£3.4bn). We are one of the UK's 250 largest public companies. - **Mitie /Communities** (revenue £400m) is one of the four major business divisions within Mitie, alongside Technical Services, Business...

To manage the configuration team and allocate resources so that the team meets internal and external requirements. Provide specialist advice and support on complex software and detailed information and be instrumental in providing developments and requests for change to the clinical systems which impact on the Trust or divisions, in line with Trust policies...

**Caretaker needed - Temp to Permanent - Birmingham** The role will involve: - Carrying out security procedures for the buildings and grounds. Including patrols, alarm checks and ensuring the security of the building at lock up - Routine and non-routine opening and closing and security of premises and grounds - Carry out general maintenance work and...

**Location**:Brierley Hill **Salary & Benefits**: Above Market Average Salary + Overtime + Paid Microsoft Qualifications **Hours**: Monday to Friday 09:00am - 17:30pm (with some flexibility on start and end times) **Overview**: Acting as a dedicated resource (as part of a larger team) for a very reputable, professional client, based in Brierley Hill at a...

NEW OPPORTUNITY......CUSTOMER SERVICE...HYBRID WORKING....IMMEDIATE START.  Our client in Dudley is looking for someone on a temporary ongoing basis to work in the collections team supporting with chasing overdue payments.  You will be speaking to customers on the telephone and via email to reduce outstanding debt, arrange payments and payment plans,...

nGeneration are looking for an enthusiastic and personable **Field Service Co-Ordinator **to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the...

**IT Technician Apprentice** Location: Dudley, West Midlands Contract: Fixed-term (Duration: 2-3 years) Hours: Full-time, 40 hours per week Pay rate: £10.47 per hour The Black Country Living Museum is seeking a tech-savvy individual interested in IT to join the team, whilst also working towards a relevant qualification. As an IT Apprentice, you'll have the...

**Senior IT Support Engineer (EPOS) / Technical Support Team Leader** who has previous management and leadership skills with experience of Networking, EPOS, PC Configuration, IT Hardware and Software Installs, Troubleshooting and Command Prompt is required to lead, motivate and manage an IT field service team for a well-establishedIT Solutions...

**Senior IT Support Engineer (EPOS) / Technical Support Team Leader** who has previous management and leadership skills with experience of Networking, EPOS, PC Configuration, IT Hardware and Software Installs, Troubleshooting and Command Prompt is required to lead, motivate and manage an IT field service team for a well-establishedIT Solutions...

Role : 2nd Line Support Engineer ️ Location : Dudley Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users,...

Role : 2nd Line Support Engineer ️ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving...

Role : 2nd Line Support Engineer ️ Location : Dudley Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users,...

Business Analyst - Stourbridge - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the...