Helpdesk

Helpdesk Operative In this role as a Helpdesk Operative, you will manage requests coming through to the helpdesk, ensuring that these are dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log information onto the database, as well as assign relevant employers to each request. You will produce reports???...

**Job Description**: **Contract Type**: Permanent **Hours**: 27 hours week **Salary**: £14,637.87-£22,460.99 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ Helpdesk Operative In this role as a Helpdesk Operative, you will manage requests coming through to the helpdesk, ensuring that these are dealt with...

**Contract Type**: Permanent **Hours**: 1 hour week **Salary**: £9.50 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with within target times. You will answer calls within an...

**Role objectives** - Working as part of a team you will be a central point of contact for Estates in receiving, allocating and completion of both Planned and Reactive jobs, ensuring SLA & KPI are met. Your role will be to take full ownership of each request and know how to come up with the best solution in a fast paced environment. Your excellent...

**Job objectives and responsibilities** Overview of our business - **Mitie** is a UK-based facilities management and technical services company (revenue c.£3.4bn). We are one of the UK's 250 largest public companies. - **Mitie /Communities** (revenue £400m) is one of the four major business divisions within Mitie, alongside Technical Services, Business...

To manage the configuration team and allocate resources so that the team meets internal and external requirements. Provide specialist advice and support on complex software and detailed information and be instrumental in providing developments and requests for change to the clinical systems which impact on the Trust or divisions, in line with Trust policies...

nGeneration are looking for an enthusiastic and personable **Field Service Co-Ordinator **to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the...

Role : 2nd Line Support Engineer ️ Location : Dudley Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users,...

Role : 2nd Line Support Engineer ️ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving...

Role : 2nd Line Support Engineer ️ Location : Dudley Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users,...

Business Analyst - Stourbridge - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the...

Business Analyst - Stourbridge - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the...