Breast Screening Clerical Officer

5 months ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

The Chelmsford & Colchester Breast Screening Service have an exciting opportunity for a Breast Screening Clerical Officer who has a willingness to learn new systems and processes.

You should also be able to organise your own workload and be able to prioritise.

Respond to all telephone enquiries from general public, other national screening offices, hospital medical personnel and all internal and external customers, with sensitivity, knowledge and experience using own initiative referring on when necessary

Make or change appointments for breast imaging, assessing what type of appointment is required and booking into correct clinic

Be responsible for making decisions on eligibility of women who self-request for screening by following national criteria

Use multiple computer systems, NBSS, CRIS, BS Select, Evolve and PACS to answer queries.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Dispose of old breast imaging films and records according to protocols.

Carry out end of clinic and non-attender procedures, including booking and sending second timed appointments to non-attenders, following agreed protocols

Carry out clerical tasks for symptomatic clinics as requested

For further information please see attached job description and person specification.



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