Operations Support Coordinator

3 weeks ago

Cambridge, United Kingdom St. James's Place Full time

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**: Cambridge Office

**Workplace Type**: On-Site

**Employment Type**:Permanent

**Seniority**:Entry Level

**Operations Support Coordinator**

**Location: Cambridge**

We have an exciting opportunity to for an **Operations Support Coordinator** to join our Operations Support Team. Your main responsibility is to provide professional administrative and operational support to a team of senior managers. To assist and support them in prioritising delivery of targets and manage workflows via planning and diary structure to achieve their objectives.

**Who we are Looking for**:
We are seeking an ambitious person who is positive, enjoys a fast-paced team environment who like to make things happen. Someone who offers enthusiasm and likes to ask questions, inquisitive by nature, and full of engagement. A real self-starter who likes to help people and can adapt and prioritise their work.

**Key Responsibilities**
- Strong diary Management, including complex scheduling to create efficiencies and avoid clashes.
- Arrange travel and accommodation in the most efficient and economical manner.
- Coordinate and prepare digital meeting packs including sourcing and formatting MI when required
- Support field managers with Salesforce records to ensure Partner Interactions are recorded and up to date
- Extract data from platforms such as power BI and Salesforce to provide progress updates to managers

**Special Requirements**:

- Strong prioritisation and co-ordination skills
- Strong IT capability in Microsoft Office: Word, Excel & PowerPoint, etc with the ability to be able to assist and utilise MI data to provide relevant reports
- Experience of management of multiple diaries and workshop/webinar planning.
- Excellent written and verbal communication skills, appropriate to all levels.
- Willingness to make own decisions on prioritising workload and taking responsibility for own tasks

**What's in it for you?**
- Private Medical paid for by Company.
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

**Reasonable Adjustments**

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

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