Retail Sales Assistant

3 months ago

London, United Kingdom PURESEOUL LTD Full time

**JOB OVERVIEW**
**Title**: Retail Sales Assistant
**Location**: Westfield White City Shopping Centre

**Job Type**: Full Time

PURESEOUL is the UK’s No.1 rated K-Beauty specialist retailer, working directly with some of Korea’s top beauty brands to offer a wide range of Skincare, makeup, hair and body products online and via our offline stores.

As a Retail Shop Assistant at our new Westfield Store, you will be at the forefront of our brand, engaging with customers and ensuring a positive shopping experience. Your role will involve providing product knowledge, assisting with customer inquiries, maintaining visual merchandising standards, and supporting the overall operations of our retail space.

**Main Duties and Responsibilities**
- **Customer Service**: Greet and assist customers in a friendly and knowledgeable manner, offering product recommendations and guidance to enhance their shopping experience.
- **Product Knowledge**: Stay informed about our latest beauty products, skincare routines, and makeup trends to effectively communicate features and benefits to customers.
- **Checkout**: Process customer transactions accurately and efficiently, handling card payments, and maintaining a secure and organised register.
- **Inventory Management**: Assist in managing stock levels, restocking shelves, and conducting regular inventory checks to prevent stockouts or overstock situations.
- **Visual Merchandising**: Ensure that the retail space is visually appealing by arranging and organizing products according to brand standards, updating displays, and highlighting promotions.
- **Receiving and sorting**:Assit your team with safely taking delivery of restocks and supplies.

**WHO WE’RE LOOKING FOR**
We are looking for a confident and friendly team member with a passion for the Korean beauty industry.

You would be ideal for the job if you:

- Love to work as part of a close-knit team with strong interpersonal skills
- Passion and existing knowledge of the Korean beauty industry
- Previous retail experience, preferably in beauty or skincare.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

**JOB PERKS & BENEFITS**
- Comfy and casual dress code
- Company events, parties and team dinner nights
- Unlimited access to a pantry of yummy Korean snacks and ramen
- Opportunities to be involved in product testing and curation
- Employee store discount (online and offline)

**Job Types**: Part-time, Full-time

**Salary**: £11.50 per hour

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift

COVID-19 considerations:
Tester products will be continuously sanitised throughout the day, along with bins and hygiene stations on every tester table.
Complimentary KF94 filter face masks are also provided for all PURESEOUL staff

Application question(s):

- Attach a cover letter, or tell us here why you want to join our team.
- Please specify the days of the week you are available to work.
- You MUST have strong knowledge of Korean beauty products.

Tell us about your favourite K-beauty brands/products and why.

**Experience**:

- Retail/sales: 1 year (preferred)

**Language**:

- English fluently (required)

Work Location: In person

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