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Retail Sales Associate

2 months ago


London, Greater London, United Kingdom Retail Human Resources plc Full time
Job Description

Job Title: Flexible Retail Assistant

Job Summary:

We are seeking a highly skilled and motivated Retail Sales Associate to join our team at Retail Human Resources plc. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales results in a fast-paced retail environment.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to all customers, responding to their needs and resolving any issues in a professional and courteous manner.
  • Sales: Meet or exceed sales targets by promoting and selling products to customers, using your knowledge of products and services to make recommendations and provide solutions.
  • Stock Management: Maintain accurate stock levels, including receiving and processing deliveries, completing audits, and maintaining the stock room.
  • Teamwork: Work collaboratively with colleagues to achieve sales and customer service goals, sharing knowledge and best practices to drive results.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, responding to changing customer needs and business requirements.
  • Product Knowledge: Develop and maintain excellent product knowledge, staying up-to-date with the latest trends and competitor activity.
  • Problem Solving: Use your problem-solving skills to resolve customer issues and concerns, providing solutions and alternatives when necessary.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with customers and colleagues, both verbally and in writing.
  • Product Knowledge: Strong knowledge of products and services, including features, benefits, and competitor activity.
  • Problem Solving Skills: Ability to think critically and solve problems in a fast-paced retail environment.
  • Adaptability: Flexibility and adaptability in a changing retail environment, responding to customer needs and business requirements.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales and customer service goals.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within the company.
  • Collaborative Team Environment: A collaborative and supportive team environment.