Current jobs related to Call Centre Team Leader - Chessington - Chessington World of Adventures

  • Call Centre Team Leader

    4 weeks ago

    Chessington, Greater London, United Kingdom Chessington World of Adventures Resort Full time

    Job Title: Call Centre Team LeaderJob Summary:We are seeking a dynamic and results-driven Call Centre Team Leader to lead and inspire our UK Short Breaks Advisors. In this role, you will be responsible for delivering the highest levels of service and performance, ensuring that your team meets customer satisfaction, KPI scores, and sales targets.Key...

  • Call Centre Team Leader

    3 weeks ago

    Chessington, Greater London, United Kingdom Chessington World of Adventures Resort Full time

    Job Title: Call Centre Team LeaderWe are seeking a dynamic and results-driven Call Centre Team Leader to lead and inspire our UK Short Breaks Advisors.Key Responsibilities:Lead and Manage a Team: Ensure high levels of productivity, motivation, and morale among Guest Excellence Advisors.Support Business Goals: Collaborate with the UK Short Breaks Manager to...

  • Call Centre Team Leader

    1 month ago

    Chessington, United Kingdom Chessington World of Adventures Resort Full time

    Call Centre Team Leader - Chessington, LondonWe are seeking a dynamic and results-driven Call Centre Team Leader to lead and inspire our UK Short Breaks Advisors. In this role, you will be responsible for delivering the highest levels of service and performance, ensuring that your team meets customer satisfaction, KPI scores, and sales targets. You will...

  • Call Centre Admin Team Leader

    4 weeks ago

    Chessington, United Kingdom Chessington World of Adventures Resort Full time

    Call Centre Admin Team Leader - Chessington, LondonJob Type: 1 Year FTCWe are seeking a dynamic and motivated Call Centre Admin Team Leader to drive exceptional service and performance. You will lead, coach, and develop a team of UK Short Breaks Admin Assistants, ensuring they consistently exceed customer satisfaction targets and key performance metrics....

  • Call Centre Handler

    4 months ago

    Chessington, United Kingdom Synergy CRS LTD Full time

    Our client is currently looking for experienced call centre handlers to join their busy operation in Epsom. This role will be office based where you will be contacting both customers and clients and will involve high phone call activity. You must have good communication skills. Working 37.5 hours per week, there are various shift patterns you must be...

  • Call Centre Advisor

    3 months ago

    Chessington, United Kingdom Merlin Entertainments Full time

    **Call Centre Advisor (Merlin Entertainments Holidays)** Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE £12.30/hour Various start dates available Permanent role with guaranteed hours, minimum 30 per week Hours: 8:45am - 5:15pm / 10:45am - 7:15pm Working 5 days out of 7 on a rota basis A job with Merlin isn’t like a job...

  • Call Centre Advisor

    2 weeks ago

    Chessington, United Kingdom Chessington World of Adventures Resort Full time

    Call Centre Advisor - Chessington, LondonJob Type: Guaranteed Hours (Seasonal - Fixed End Date)What you'll bring to the teamWe are seeking Call Centre Advisors to join us on a fixed-term contract until November 2025 and be a part of the magic that brings joy to millions. We're looking for passionate individuals who are eager to create unforgettable...

  • Call Centre Advisor

    1 month ago

    Chessington, United Kingdom Chessington World of Adventures Resort Full time

    Call Centre Advisor - Chessington, LondonJob Type: Guaranteed Hours (Seasonal - Fixed End Date)What you'll bring to the teamWe are seeking Call Centre Advisors to join us on a fixed-term contract until November 2025 and be a part of the magic that brings joy to millions. We're looking for passionate individuals who are eager to create unforgettable...

  • Call Centre Advisor

    4 months ago

    Chessington, United Kingdom Merlin Entertainments - Corporate Full time

    What you'll bring to the team: Merlin Entertainments Holidays Call Centre Advisor - Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE - £12.30/hour Various start dates available Guaranteed hours, minimum 30 per week A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax...

  • Uk Short Breaks Call Centre Advisor

    4 months ago

    Chessington, United Kingdom Merlin Entertainments Full time

    **UK Short Breaks Call Centre Advisor** Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE £12.30/hour Various start dates available Guaranteed hours, minimum 30 per week A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits,...

  • Call Centre Advisor

    3 months ago

    Chessington, United Kingdom Merlin Entertainments Full time

    **Call Centre Advisor (Merlin Entertainments Holidays)** Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE £12.30/hour Various start dates available Guaranteed hours, minimum 30 per week Hours: 8:45am - 5:15pm and 10:45am - 7:15pm (you will need to be available for both on a rota basis). A job with Merlin isn’t like a job...

  • Uk Short Breaks Call Centre Advisor

    4 months ago

    Chessington, United Kingdom Merlin Entertainments - Corporate Full time

    Roles & Responsibilities: Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE £12.30/hour Various start dates available Guaranteed hours, minimum 30 per week A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or...

  • Uk Short Breaks Call Centre Advisor

    3 months ago

    Chessington, United Kingdom Chessington World of Adventures Full time

    **UK Short Breaks Call Centre Advisor** Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE £12.30/hour Various start dates available between Nov '23 and Feb '24 Guaranteed hours, minimum 30 per week A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we...

  • Merlin Annual Pass Team Leader

    3 months ago

    Chessington, United Kingdom Chessington World of Adventures Full time

    **Merlin Annual Pass Team Leader** Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE **Application Closing Date: Wednesday 12th July** A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun....

  • Medical Office Coordinator

    3 weeks ago

    Chessington, Greater London, United Kingdom Churchill Medical Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Churchill Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesGreet patients and visitors to the...

  • Medical Office Coordinator

    3 weeks ago

    Chessington, Greater London, United Kingdom Churchill Medical Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Churchill Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesGreet patients and visitors to the...

  • Front Desk Administrator

    3 weeks ago

    Chessington, Greater London, United Kingdom Churchill Medical Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Churchill Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesGreet patients and visitors to the...

  • Front Desk Administrator

    3 weeks ago

    Chessington, Greater London, United Kingdom Churchill Medical Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Churchill Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesGreet patients and visitors to the...

  • IT Service Desk Team Leader

    4 months ago

    Chessington, United Kingdom Cloud Vacancy Full time

    **Company Overview** We are a dynamic, fast-growing IT Managed Services Company currently based in Chessington. Our values are Integrity, Professionalism, Expertise and Entrepreneurial Spirit. Our customers include many household names including the Virgin London Marathon where we are responsible for all the IT behind the annual London Marathon...

  • Patient Services Representative

    3 weeks ago

    Chessington, Greater London, United Kingdom Churchill Medical Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Churchill Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesGreet patients and visitors to the...

Call Centre Team Leader

4 months ago

Chessington, United Kingdom Chessington World of Adventures Full time

**Call Centre Team Leader**

Chessington World of Adventures Resort, Leatherhead Road
Chessington, SURREY, KT9 2NE
United Kingdom

**Call Centre Team Leader**

**Location**: Chessington World of Adventures Resort, Surrey, KT9 2NE
**Hours**:, Full time, permanent averaging 40 hours per week, working evenings, weekends and bank holidays as required by the business

**Benefits**: Competitive annual salary of up to £23,500, discount on our animal VIP experiences and Go Ape course, discounts on our Hotels and a Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world.

With our Theme Park, Zoo, spectacular Hotels & Glamping as well as our Go Ape courses there are plenty of ROARingly exciting career paths available. We're also a part of the Merlin Entertainments family - associated with attractions like SEA LIFE, LEGOLAND Parks, Madame Tussauds and More

We're currently looking for a Team Leader to join our Call Centre team at Britain’s Wildest Adventure

**About the Role**

In this role you will ensure that the highest levels of service and performance are delivered by ensuring effective leadership, motivation and coaching of a team of Guest Excellence Advisors.

You will ensure that the team are meeting customer satisfaction targets and KPI scores in order to meet business needs and serve as an escalation point for clients who request to speak with a manager.

It will be your responsibility to not only manage your direct reports but also the day-to-day performance of all Advisors working during your scheduled shift.

**What we’re looking for**
- Be a strong team player with an upbeat and approachable persona
- Good attention to detail
- Be an organized individual who has excellent time management skills and be flexible to changing priorities and demands
- A passion for delivering, and leading others to deliver, excellent customer service
- Previous supervisory experience within a customer service environment is preferable

**What’s on offer?**
- Competitive annual salary of up to £23,500
- Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more

**_ Everyone Matters at Merlin_**
- At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._

LI-CB2