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Customer Service Executive

4 months ago


Winchester, United Kingdom Hampshire Cultural Trust Full time

**Job Title**:
**Customer Service Executive**

**Salary**:
**£22,000 - £25,000 per annum**

**Location**:
**The Arc, Winchester**

**Hours**:
**37 hours per week**

**Type of Contract**:
**Permanent**

**Referral Category**:
**Category A**

**Looking for a customer service role that makes an impactful difference?**

A bit about you

What it’s like to work for us

At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 23 attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.

We are committed to promoting equality and diversity and a culture that actively values difference. We recognise people from different backgrounds and experiences bring valuable insights to the workplace and enhance the way we perform and work. Our levels of employee engagement are high and our organisational culture positive.

The benefits of working for us
- 25 days annual leave + bank holidays (pro-rated for part time working)
- 7.5% Employer pension contributions
- Life assurance scheme (x3 annual salary)
- Enhanced occupational sick pay
- Industry leading Employee Assistance Programme
- Interest-free Season ticket loans and travel loans from first day of employment
- Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
- Access to same day GP appointments for employees and their immediate family
- Access to free eye tests and vouchers towards glasses for VDU use
- Free flu vaccination vouchers
- Cycle to Work Scheme
- Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
- Opportunities to learn, develop and progress
- Free tea and coffee in all our venues
- Team Card - Free access to our fee paying venues and discounts across café and retail.