Customer Service Representative
3 days ago
Oyster Recruitment Limited is seeking a highly skilled Customer Service Executive to join their team in Winchester. This is an exciting opportunity for a passionate individual to deliver exceptional customer service and support the growth of a high-quality interior design business.
Key Responsibilities:- Process customer returns, collections, and ensure return requests are handled efficiently
- Collaborate with the finance team to process credit notes and refunds promptly
- Manage replacement orders, prioritizing dispatch and keeping customers informed
- Respond to customer complaints, liaising with colleagues and managers to resolve issues
- Log and track customer complaints through to resolution
- Seek and share customer feedback to drive product and service improvements
- Coordinate deliveries for new orders and liaise with the logistics team
- Monitor and respond to website enquiries/orders
- Previous experience in customer service, preferably in a luxury retail/high net worth customer setting
- Strong problem-solving skills and ability to stay calm under pressure
- Excellent written and verbal communication skills
- Ability to multitask, prioritize, and maintain high attention to detail
- Collaborative team player with experience working with international customers
- Familiarity with CRM systems and sales order processing
- Proficiency in Microsoft Word and Excel
This is a fantastic opportunity for a customer-focused individual to make a real impact in a dynamic and growing business.
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Customer Service Representative
1 month ago
Winchester, Hampshire, United Kingdom Moto Full timeMoto - Customer Service RepresentativeAre you eager to embark on a fulfilling journey with a vibrant team at Moto? We are currently in search of passionate individuals to deliver outstanding customer service and assist in providing our renowned menu offerings. No previous experience is required, as comprehensive training will be provided to ensure your...
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Customer Service Representative
3 weeks ago
Winchester, Hampshire, United Kingdom New Staff Employment Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeIndustry: Agricultural MachineryLocation: Winchester, Hampshire, EnglandJob Type: Full-timeSalary: £25k - 45k per year + BenefitsAbout the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team at New Staff Employment. As a Service...
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Customer Service Representative
2 weeks ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full time{"title": "Customer Service Role", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...
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Customer Service Representative
2 weeks ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full time{"title": "Customer Service Role", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...
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Customer Service Representative
2 days ago
Winchester, Hampshire, United Kingdom Hampshire County Council Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our Highways Customer Service team. As a key member of our team, you will provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.Key Responsibilities:Provide accurate and helpful information to customers regarding...
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Customer Service Representative
2 days ago
Winchester, Hampshire, United Kingdom Hampshire County Council Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our Highways Customer Service team. As a key member of our team, you will provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.Key Responsibilities:Provide accurate and helpful information to customers regarding...
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Customer Service Representative
4 days ago
Winchester, Hampshire, United Kingdom Shared Services Partnership Full timeJob Details:We are seeking a skilled Customer Service Representative to join our Highways Customer Service team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide accurate and timely information to customers regarding Highways servicesReport road issues...
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Customer Service Representative
4 days ago
Winchester, Hampshire, United Kingdom Shared Services Partnership Full timeJob Details:We are seeking a skilled Customer Service Representative to join our Highways Customer Service team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide accurate and timely information to customers regarding Highways servicesReport road issues...
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Customer Service Representative
3 weeks ago
Winchester, Hampshire, United Kingdom Moto Full timeAbout the Role:We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives at WHSmith in Winchester. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining stock levels, and ensuring a positive shopping experience for our customers.Key...
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Customer Service Representative
2 days ago
Winchester, Hampshire, United Kingdom Hampshire County Council Full time{"h3":{"text":"About the Role"},"p":{"text":"We are seeking a skilled and enthusiastic individual to join our Highways Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their queries are resolved efficiently...
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Customer Service Representative
2 days ago
Winchester, Hampshire, United Kingdom Hampshire County Council Full time{"h3":{"text":"About the Role"},"p":{"text":"We are seeking a skilled and enthusiastic individual to join our Highways Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their queries are resolved efficiently...
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Customer Service Representative
3 weeks ago
Winchester, Hampshire, United Kingdom Moto Full timeAbout the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesServing Customers: Provide timely and courteous...
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Customer Service Representative
1 week ago
Winchester, Hampshire, United Kingdom NatWest Full time{"h2": "Key Responsibilities", "p": "As a Customer Service Representative, you will be the first point of contact for our valued branch customers. Your role will be to provide outstanding service in every interaction, working with high levels of accuracy to provide a seamless and positive experience. Your day-to-day tasks will include having proactive...
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Customer Service Representative
1 week ago
Winchester, Hampshire, United Kingdom NatWest Full time{"h2": "Key Responsibilities", "p": "As a Customer Service Representative, you will be the first point of contact for our valued branch customers. Your role will be to provide outstanding service in every interaction, working with high levels of accuracy to provide a seamless and positive experience. Your day-to-day tasks will include having proactive...
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Customer Service Representative
6 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeCustomer Service Executive OpportunityOyster Recruitment Limited is seeking a skilled Customer Service Executive to join their team in Winchester.Key ResponsibilitiesProcess customer returns and collections efficiently, ensuring seamless customer experiences.Collaborate with the finance team to expedite credit notes and refunds.Respond promptly to customer...
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Customer Service Representative
6 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeCustomer Service Executive OpportunityOyster Recruitment Limited is seeking a skilled Customer Service Executive to join their team in Winchester.Key ResponsibilitiesProcess customer returns and collections efficiently, ensuring seamless customer experiences.Collaborate with the finance team to expedite credit notes and refunds.Respond promptly to customer...
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Customer Service Representative
1 week ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full timeAbout the RoleWe are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith in Winchester. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesCustomer Service: Deliver outstanding customer service to...
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Customer Service Representative
1 week ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full timeAbout the RoleWe are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith in Winchester. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesCustomer Service: Deliver outstanding customer service to...
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Customer Service Representative
2 weeks ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant in one of our Post Office Stores. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, helping them with their everyday needs and ensuring they have a positive experience in our...
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Customer Service Representative
2 weeks ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant in one of our Post Office Stores. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, helping them with their everyday needs and ensuring they have a positive experience in our...